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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11670
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Trend Micrp Client Main Console has stopped working. How

Resolved Question:

Trend Micrp Client Main Console has stopped working. How do I get it back on?
Submitted: 5 years ago.
Category: Computer
Expert:  Bryan replied 5 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

Do you have any security program installed other than Trend Micro? Also, when did this issue start?

Regards
Customer: replied 5 years ago.
Not that I know of. Started two weeks ago
Expert:  Bryan replied 5 years ago.
Okay. Did you purchase Trend Micro online, or do you have an installation disk for it?

Regards
Customer: replied 5 years ago.
Geek Squad installed it (antivirus & antispyware)9/5/09 and I have the installation disk for it. Subscription is up to date.
Expert:  Bryan replied 5 years ago.
Okay; a program uninstall/reinstall should fix this.

Now, please go to Start > Control Panel > Programs and Features, then look for and uninstall Trend Micro accordingly.

Done that, insert your TM installation disk into your disk tray, then go to Start > Computer, and double-click on the CD/DVD drive to start reinstalling the program.

Keep me posted.

Regards
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