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I see that the suggestion was to install "touch freeze" which I had done before on my other laptop running Win 7 - 64 bit and it didn't help.
I have already adjusted my mouse setting under "pointer options" and un-checked the enhance pointer precision, checked hide pointer while typing.... I have a PS/2 mouse por
Thanks for your pateince and help - I will restart.
Do I just go back to that bookmark to find you again?
Please read: (again, as soon as I typed the previous word "read" - I looked at the screen and the cursor had moved up to the end of the word "thought" above...
Rebooted and Seemed to be working... tried typing in MS word, cursor doesn't seem to be jumping around there or on Amazon....OOOPS - as soon as I tryed the word Amazon I looked at the screen and it had painted the whole word, so that the next keystoke (other than an arrow key) would have wiped it out - so I guess there's still problems!
I reset mouse defaults
Regarding your question...I was trying to give you the properties of the mouse:
Device type: mouse and other pointing devices
Location: plugged into PS/2 mouse port
Device status: Mouse is working properly
And just to confirm, I'm typing with 2 fingers above the keyboard only, nowhere near the mouse pad :)
I will try that suggestion as well
Wanted to mention that I went onto ASUS' website and there are hardware updates available, one of which is a mouse/touchpad update (I don't know what date this Netbook was manufactured) & I don't know how to install it anyway - your help with that perhaps??
Wanted to also let you know that all programs & files, etc have been professionally scanned by Geek Squad (who also couldn't fix this problem) for any malware, etc etc - none found.
And finally, when I googled this problem - a zillion users have the same problem no matter what computer they're on - they all see it as a WIN 7 issue.
It will take me a few minutes to get back to you- sorry this is taking so long and thanks for your patience and help Andy!
I took it in other rooms but I have a rather small condo and the netbook isn't any father away from an electronic device anyway else. Cursor still blocked out a field when i tried a different shopping cart, as well as when I was typing this reply to you it not only jumped AHEAD this time but took some characters with it!!
Would the ASUS update help even thou it happens to everyone else's computer and my Samsung laptop?
When should I start crying or throw it over the balcony?? :)
I certainly don't want to sound critical or as if I'm complaining, but that doesn't seem like a realistic fix...
I mean how can I use my computer at the airport, at Starbucks, and especially in the comfort of my HOME and monitor others' electronic devices or always have to escape somewhere else?
ok please hang on
Tried on patio and similar problems were occuring (even as I attempt to type this). If you Google "cursor jumping around" you'll find thousands of similar problems.
A lot of advice centered around uninstalling then re-installing the drivers - would you agree?
I also found several sites below that may be helpful but I didn't want to do anything without your advice and permission first!
Thank you - I hope I didn't offend you in anyway by trying to help you with your job - I just didn't realize you had dealt with this as often as you have....my apologies.
Now how do I uninstall, reinstall and update the touchpad driver?
Thanks and again sorry for trying to do your job for you :)
Of the many files and listings that came up,
I first I tried double-clicking on the ASUS Setup "application" and it asked whether I wanted to extract or run - so I chose run. Then I got an error msg that said file could not be found.
Then I chose another "application" file in a WINWDF folder and a driver wizard came up and asked to extract or run - when I ran it said THERE NO DRIVERS FOR MY MACHINE....hmmm
yes - and there were 4 choices from which to download
I didn't know the differences so I chose the Global
Hi Andy - Thought I sent you a note from the homepage cuz I didn't see this reply box before my last reply to you (so you may get double-notified). I have no choice but to get ready to leave for an event while you further research my options. How do we reconnect later or tomorrow? I live in Fort Lauderdale and should be home around 8pm EST...I don't know your schedule or how we reach each other again. Please advise...