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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 25729
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
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Where can I download Gateway Recovery Management Software by

Customer Question

Where can I download Gateway Recovery Management Software by Acer used for recovering Gateway computer to factory state. I do not want to purchase recovery disks.
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.
Hi, and thanks for using JustAnswer.com.

Unfortunately, Acer/Gateway or any computer company does not allow you to download the recovery software. But please try the following: you can click on Start, All programs, then Acer/Gateway/recovery/etc and check if there is the recovery program.

If that does not work, you can turn off the Acer/Gateway computer, then turn it on and press at the same time the two keys Alt and F10 when the computer logo appears on the screen in order to do a factory restore.

Please let me know if there is still any issue later. Thank you.
Customer: replied 2 years ago.
Pressing Alt-F10 does not inititate a factory restore
Expert:  Viet - Computer Tech replied 2 years ago.
Sorry, since both of the options do not work, then you need to purchase the recovery disk; it's not expensive about $29.
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
https://secure.tx.acer.com/RCDB/Main.aspx?brand=gateway
; if acer/gateway does not have the disk for your model, you can get at
http://www.recovery-disks.com/

Thank you.

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