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Frederick S.
Frederick S., Computer Specialist
Category: Computer
Satisfied Customers: 8694
Experience:  Computer technician and founder of a home PC repair company.
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i show multiple iexplore.exe*32 in processes..it is dragging

Customer Question

i show multiple iexplore.exe*32 in processes..it is dragging my computer down..there is 5 of them running...i have windows7 64 bit
Submitted: 5 years ago.
Category: Computer
Expert:  Frederick S. replied 5 years ago.
Hi! My name is Frederick. I look forward to assisting you and providing you with the information you need. Press CTRL + D to bookmark this page.

Do you have more than one Internet Ecplorer window or tab open?

FS
Customer: replied 5 years ago.

no

 

Expert:  Frederick S. replied 5 years ago.
So you have no Internet Explorer windows open at all?

FS
Customer: replied 5 years ago.
yes this one i am communicating with u on
Expert:  Frederick S. replied 5 years ago.
Has this persisted after a system restart?

FS
Customer: replied 5 years ago.
i believe only when i open up ie explorer
Expert:  Frederick S. replied 5 years ago.
Okay. Do you see Tools in the top left or top right?

FS
Customer: replied 5 years ago.
yes
Expert:  Frederick S. replied 5 years ago.

Let's see if we can do a reset of Internet Explorer to resolve that issue. Before doing that, though, go ahead and press CTRL + D on your keyboard to add this page to your Favorites, or click on Favorites > Add to Favorites to add this page to your Favorites that way so that you can easily return to it once you open up Internet Explorer again.

In Internet Explorer, please go to Tools > Internet Options. (If you don't see Tools, tap ALT, or hold ALT and while holding ALT, press T)

Click on the Advanced tab...

Click Reset, then Reset again.

Click OK out of those windows once it's complete and close all Internet Explorer windows…

and then open up Internet Explorer again.

Let me know if you're then able to get on the Internet without it consuming too much CPU.