Hello, and welcome to Justanswer. My name is Shefin and I will be happy to assist you.
Please let me know when you are ready.
Are you there/
Yes, will this get my desk top back in working order?
Are you trying to reset the computer to factory settings?
It remove all the data in your computer and restore it to factory settings. Is that fine for you?
Yes, I guess but I don't know where the "reset is located
There is no reset button.
However, please restart the computer and press Alt and F10 keys together as soon as the computer restarts.
Great, so what do I do to get it working properly?
Are you chatting from the same computer?
Restart the computer and press Alt and F10 keys together as soon as the computer restarts.
Then, select restore to factory settings.
Follow the on screen instructions.
No, I'm using my laptop. So I turned off the desktop & when I turned it back on, the monitor is not lighting-up.
This not working for me , just cancel my order!
Please wait a minute.
Do you get any display?
Do you have a different monitor to check with?
Please Cancel my order!
You may apply for a refund from the link given below.
If you do not get a display, you have to check the monitor first.
I apologize for the inconvenience caused to you.
No, it still doesn't work!
Please, just cancel my request! thanks.
Thank you for your time.