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Frederick S.
Frederick S., Computer Specialist
Category: Computer
Satisfied Customers: 8693
Experience:  Computer technician and founder of a home PC repair company.
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foxtab has taken over google chrome. how do i get rid of f

Resolved Question:

foxtab has taken over google chrome. how do i get rid of foxtab
Submitted: 3 years ago.
Category: Computer
Expert:  Frederick S. replied 3 years ago.
Hi! My name isXXXXX look forward to assisting you and providing you with the information you need. Press CTRL + D to bookmark this page.

Please click the wrench icon in the top-right of the web browser (directly under the "X" to close the window)

then select Tools --> Extensions.

Find Foxtab in the list, then click "Remove" to remove it from Chrome.

Let me know if you have any other questions. I will be standing by.

FS
Customer: replied 3 years ago.
extensions does not appear under tools
Expert:  Frederick S. replied 3 years ago.
Hi - are you sure you're using Google Chrome, please?

Please go here and tell me what the Web Browser (along with version number) is: http://www.supportdetails.com/

Thanks.

FS
Customer: replied 3 years ago.
Web Browser
Chrome 15.0.874.106
Expert:  Frederick S. replied 3 years ago.
OK; once again, please go to the wrench in the top right. Select Tools --> Extensions. Find Foxtab in the list and remove it.

Thanks!

FS
Customer: replied 3 years ago.
Developer mode

Search the Web1.5
Search the Web
Allow in incognito
Enabled
Remove

this is what i have under extensions
Expert:  Frederick S. replied 3 years ago.
So where is Foxtab exactly? What's it doing?

FS
Customer: replied 3 years ago.
when i click on the icon for google chrome i get this screen http://search.foxtab.com/
Expert:  Frederick S. replied 3 years ago.
What was your previous home page? Or did you have no home page (just the New Tab page)?

FS
Customer: replied 3 years ago.
home page was google chrome
Expert:  Frederick S. replied 3 years ago.
OK; please click the wrench again and pick Options

Click next to On Startup, open the home page... if it isn't already selected.

Then next to home page, select 'Use the New Tab page"

Thank you.

FS
Customer: replied 3 years ago.
foxtab is still there
screen print

>Open the home page
Reopen the pages that were open last
Open the following pages:
Add a new page


Use current pages
Home page
>Use the New Tab page
Open this page:

Toolbar
Show Home button
Always show the bookmarks bar
Search
Manage search engines...
Enable Instant for faster searching and browsing
Omnibox input may be logged Learn more
Default browser Make Google Chrome my default browser
The default browser is currently Google Chrome.
Expert:  Frederick S. replied 3 years ago.
Hi - I'm not understanding.

You can erase the home page box if you like.

Can you select 'New tab' next to Home page and see if that works for you? Thanks!

FS
Customer: replied 3 years ago.
I have this selected:

Open the home page and Use the New Tab page
it still does not work
Expert:  Frederick S. replied 3 years ago.
What "does not work"? The option doesn't save?

FS
Customer: replied 3 years ago.
the option saved, but when i try to use the google chrome icon it loads foxtab
Expert:  Frederick S. replied 3 years ago.
Please remove these extensions from Wrench --> Tools --> Extensions:

Search the Web1.5
Search the Web

Then close Google Chrome

Open it back up

And see if Foxtab remains; thank you.

FS
Frederick S., Computer Specialist
Category: Computer
Satisfied Customers: 8693
Experience: Computer technician and founder of a home PC repair company.
Frederick S. and 11 other Computer Specialists are ready to help you
Customer: replied 3 years ago.
that seems to have fixed it.

thanks
Expert:  Frederick S. replied 3 years ago.
You're welcome; glad I could help :) Be sure to click Accept at this time; thank you.

FS

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Frederick S.
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Tech Support Specialist
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Computer technician and founder of a home PC repair company.