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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience:  Professional computer engineer working as systems developer with top multinational company.
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windows live mail erre id 0x8ccc0002

Customer Question

windows live mail erre id 0x8ccc0002
Submitted: 5 years ago.
Category: Computer
Expert:  Ansh P. replied 5 years ago.
Hi

Welcome to JustAnswer.com

I am Tech Specialist and today, I will be trying my best to solve your issue.

Are you getting this error while sending mails?
Customer: replied 5 years ago.
yes i receive email fine but can send nothing everything seems to stay in the outbox
Expert:  Ansh P. replied 5 years ago.
Can I remotely check?
Customer: replied 5 years ago.
yes but i ambeing redirected to pay pal i have acccepted the $38. charge is that all that is necessary
Expert:  Ansh P. replied 5 years ago.
click on this link: http://67.192.95.188:8040/guest.aspx?Session=c544fabf-9ac7-418b-9957-2bd533879b31&SUPPORT=NET

agree and run the tool to let me connect.
Customer: replied 5 years ago.
i dont see an accept button
Expert:  Ansh P. replied 5 years ago.
You can press accept, thank you.
Ansh P. and 4 other Computer Specialists are ready to help you
Customer: replied 5 years ago.

e amil not working since we just disconnected

 

Expert:  Ansh P. replied 5 years ago.
Clear anything stuck in outbox and press send/receive, should work.
Customer: replied 5 years ago.

i click on new meaasge or photo message and ger an error saying it cannot be opened

 

Expert:  Ansh P. replied 5 years ago.
exit windows live mail and reopen, should work.
Customer: replied 5 years ago.
are you the person i have been working with
Expert:  Ansh P. replied 5 years ago.
yes, exit windows live mail and reopen, should work.
Customer: replied 5 years ago.
i did twice
Customer: replied 5 years ago.

still will not send photos

 

Expert:  Ansh P. replied 5 years ago.
Send them as attachments, i showed you how to do so.
Customer: replied 5 years ago.
please try to send the 2 messages in my outbox this problem has not been solved
Customer: replied 5 years ago.
i did send them as attatchments
Expert:  Ansh P. replied 5 years ago.
delete the 2 messages in outbox and once done create a new mail with pictures as attachments not as inserted/inline pictures. I have tested and it should work fine.

If not, I will get back to you once online to resolve it, I have to leave the desk for sometime now for some urgent issues.
Customer: replied 5 years ago.
once i add as attatchments, you said switch to photo album and i did
Expert:  Ansh P. replied 5 years ago.
No don't do that, send them as attachments, don't switch to album else it will not work.
Customer: replied 5 years ago.
so the whole point is i cannot use the sky drive slide show which was the original problem
Customer: replied 5 years ago.
It absolutely will not work even as an attatchment (14 photos) i have somewhere to be I will need to get back to you somehoe please email me and tell me how thank you i am so sorry for the trouble
Expert:  Ansh P. replied 5 years ago.
You can get back to me now, I am online at present. Thank you.
Customer: replied 5 years ago.
are you online now
Expert:  Ansh P. replied 5 years ago.
I am available now, thanks.
Customer: replied 5 years ago.
I am here now are you
Expert:  Ansh P. replied 5 years ago.
Yes, I am online and currently in another session, will contact you once I am finished.
Customer: replied 5 years ago.
ok when you do same problem remains email sends just fine but if pictures are sent evrn as attatchments, they stay stuck in the outbox
Expert:  Ansh P. replied 5 years ago.
Sure, will check.

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