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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 25972
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
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what does the message non-system disk or disk error mean at

Customer Question

what does the message non-system disk or disk error mean at start up?
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.

Viet - Computer Tech :

Hi, and thanks for using JustAnswer.com.

Viet - Computer Tech :

If you have a floppy disk inserted or any hardware inserted, can you remove it?

Viet - Computer Tech :

If that does not work, it looks like windows is corrupted

Viet - Computer Tech :

What's the brand and model of the computer?

Viet - Computer Tech :

Does it have windows xp, vista, or 7?

Viet - Computer Tech :

Do you have the windows / recovery disk?

Customer:

I checked to make sure there were no floppy disks or cd's inserted. I have a compaq presario 5000 series. it has windows xp.

Viet - Computer Tech :

Do you have the windows / recovery disk?


Customer:

i don't have the windows recovery disk. do you think that i need to reinstall windows xp?

Viet - Computer Tech :

You can try to repair it first

Viet - Computer Tech :

Let's try this: turn off the computer

Customer:

done

Viet - Computer Tech :

then turn it on and press the key F11 when the compaq logo appears on the screen to see if it can do a system recovery

Viet - Computer Tech :

then turn it on and press the key F11 when the compaq logo appears on the screen to see if it can do a system recovery


Customer:

i turned it on and press f11 when the logo appeared

Viet - Computer Tech :

ok

Customer:

i just got the same message non system disk or disk error

Viet - Computer Tech :

sorry, you need the windows xp disk to repair windows

Viet - Computer Tech :

what's the exact model of compaq presario 5000 series?

Customer:

i have a windows 7 disk can i just install windows 7?

Customer:

its a 5310 us

Viet - Computer Tech :

I'm checking

Customer:

ok

Viet - Computer Tech :

it does not have the drivers for windows 7

Viet - Computer Tech :

but i guess you can install a usb wireless adapter / card

Customer:

what would a usb wireless adapter/card do?

Viet - Computer Tech :

for Internet access

Viet - Computer Tech :

or you can get the windows xp / recovery disk at
http://www.recovery-disks.com/

Customer:

thank you

Viet - Computer Tech :

You're welcome. Sorry about the corrupted windows issue.

Viet - Computer Tech :

Do you have another computer question/issue I can help with?

Customer:

no but thanks

Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 25972
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
Viet - Computer Tech and 9 other Computer Specialists are ready to help you

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