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Chris L.
Chris L., Support Specialist
Category: Computer
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How can I fix error code Ox80010108.

Customer Question

How can I fix error code Ox80010108.
Submitted: 2 years ago.
Category: Computer
Expert:  Chris L. replied 2 years ago.
Hello and thank you for using Just Answer.

Can you please provide with some more information?

What action are you performing on the computer when you receive this error?

When did the problem that is giving you the error start?
Customer: replied 2 years ago.

computor H.P.pavillion p.6710 f.p.c.

This error comes up when I insert a photo disc wat was created by this computer.

Error started about two weeks ago.

 

Expert:  Chris L. replied 2 years ago.
Thank you for that information.

Please try the following:
Open System Restore by clicking the Start button and browse to
All Programs - Accessories - System Tools - System Restore

Or

In the search box, type System Restore, and then, in the list of results, click System Restore.

If you're prompted for an administrator password XXXXX confirmation, type the password XXXXX provide confirmation.

Follow the steps in the wizard to choose a restore point that is before when the problem started.

If this does not help please reply back to me and we will try something else.

Thank You
Customer: replied 2 years ago.

Thanks for your answer,but it din't work.I still get the same error code when inserting

a disc.

Expert:  Chris L. replied 2 years ago.
Ok thank you for trying.

Do you get this error as soon as you insert the photo CD or when you try and open the photo?
Expert:  Chris L. replied 2 years ago.

If you are using windows live photo gallery it’s possible that some of the components of Windows Live Photo Gallery are corrupted or not properly installed. Please uninstall and reinstall the program by following the steps below.

 

Uninstall Windows Live Photo Gallery

http://windowslivehelp.com/solution.aspx?solutionid=c861e66a-c839-47c4-a1d5-46b46121fb5d

 

Perform Windows Update

http://windowsupdate.microsoft.com

 

Download Windows Live Photo Gallery

1. Visit this link: http://explore.live.com/windows-live-essentials?os=other

2. Select the language

3. Click Download Now. Then install.

 

Let me know if you are not using windows live gallery.

 

Thanks

Customer: replied 2 years ago.

It happens as soon as I insert the C.D.

Yes I am using Windows live gallery.

Expert:  Chris L. replied 2 years ago.
Ok please do the following:

Uninstall Windows Live Photo Gallery

http://windowslivehelp.com/solution.aspx?solutionid=c861e66a-c839-47c4-a1d5-46b46121fb5d

 

Perform Windows Update

http://windowsupdate.microsoft.com

 

Download Windows Live Photo Gallery

1. Visit this link: http://explore.live.com/windows-live-essentials?os=other

2. Select the language

3. Click Download Now. Then install.

 

Customer: replied 2 years ago.
So far nothing worked. Maybe we just have to stop.
Expert:  Chris L. replied 2 years ago.
I am sorry to hear that the above suggestions did not work. I am out of ideas so I will opt/out of the question and another expert may another suggestion.

Best of Luck

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