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Molinari
Molinari, Computer Support Specialist
Category: Computer
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Experience:  Certified IT Guru since C-64 and Amiga, expert at grey areas....
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i have a office home and student 2010 product key card, tried

Customer Question

i have a office home and student 2010 product key card, tried to download the software yesterday but it failed, what do i do now
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.
Hi, and thanks for using JustAnswer.com.

Please allow it to download; it is safe (click on allow/run/open), or just click or double-click on it.

Please let me know if there is still any issue later. Thank you.
Customer: replied 2 years ago.

it took me 14 hours to download this software, is there a backup cd that i can buy and save time to resolve this matter, 14 hours takes a lot of time, i left the computer on all night.

 

When i went into downloads the software key X17-75058.exe was not there, i have tried all arers of the computer but i cannot find it.

Expert:  Viet - Computer Tech replied 2 years ago.
Probably you have slow Internet service. You can request the backup cd disk:
  • United States:(NNN) NNN-NNNN Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time.
http://support.microsoft.com/kb/326246

Please let me know if you have any further question. Thank you.
Customer: replied 2 years ago.

i have given up with the installation of Office and Student, because i have had no idea what the answers have been.

 

I have a disk with office Home and student 2007, when i load this on to the computer it stops with a window says 'Setup cannot find: ONENOTE.EN.us\onetel_r.cab.

 

How do i sort this out.?

Expert:  Viet - Computer Tech replied 2 years ago.
Please try this: download and install the Revo Uninstaller program at
http://www.revouninstaller.com/start_freeware_download.html
, then open the Revo Uninstaller program and select the Microsoft Office program (if there is more than one, try again later), then click on Uninstall, then select the Advanced option, then select all whenever prompted and click on Delete. Then restart the computer and install Office. Thank you.
Expert:  replied 2 years ago.
Since you have a product key for office 2010, you may as well keep trying that...

Download and run this and see if it's able to download the suite:

http://bit.ly/oyaoGs

Let me know if you run into any trouble...
Molinari, Computer Support Specialist
Category: Computer
Satisfied Customers: 4459
Experience: Certified IT Guru since C-64 and Amiga, expert at grey areas....
Molinari and 17 other Computer Specialists are ready to help you

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