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printer keeps coming up with 6C10

 
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  • Answered by:Richard
  • Computer Specialist
  • Positive Feedback: 95.3 %
  • Accepted Answers: 1234
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Customer Question

printer keeps coming up with 6C10

 



Already Tried:
whiching on and off

Submitted: 580 days and 12 hours ago.
Category: Computer
Value: £22
Status: CLOSED
Picture
Expert:  Richard replied580 days and 12 hours ago.

Hi. I am Rick and I will be your Computer Expert. I will do my best to assist you with your question.

 

 

Can you give me the printer model?

Customer replied580 days and 12 hours ago.

canon mp540

Accepted Answer

Picture
Expert:  Richard replied580 days and 12 hours ago.

I will give you 3 easy solutions that will normally fix this problem. It is a fairly common problem with Canon printers. Give these a try and let me know if it works for you.

 

Solution 1:

  • Move the printhead to the center.
  • Disconnect the printer and check on the right: is the purge unit ok ? No peace of paper ? The purge unit is on the right side where the cartridge arrier goes when it is not printing.
  • Solution 2:
  • Do a reset of the printer:
  • Power on
  • Hold down the "Resume" button (triangle in a circle) for 15 to 20 seconds.


Solution 3:

  • Power off the printer.
  • Open the door.
  • Power on.
  • When the cartridge is in the center, close the door.

Expert TypeComputer Specialist
Category: Computer
Pos. Feedback: 95.3 %
Accepts: 1234
Answered: 10/14/2011

Experience: Degree in System Administration, Computer Technician

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