Why my Outlook takes too long to delete or label as junk and then says not resonding
I have reloded the program twice and had an IT person try to fix. This happened on another computer and Microsoft fixed it from my desktop online
Hi and thanks for choosing Just Answer. My name is XXXXX XXXXX X will be happy to assist you.
It sounds like an add-on may be affecting the performance of Outlook. Can you try the following?
It seems to work better. I did not get the not responding message
OK so it is most likely an add-on. We just have to find out which one it is. What version of Outlook are you using (2003, 2007, 2010)?
OK use these instructions to pinpoint which add-in is causing the problem and then disable it or reinstall it depending on your preference. Let me know if you get stuck.
I accept the answer. It appears to be related to Kapersky anti virus add-in. I deslected that one first and it works much better. Will my computer still be protected?
Yes antivirus for your email is kind of redundant these days. The active scanner will catch an attachment before you open it. You can leave it disabled. Please click the Accept button if satisfied and thanks so much!