I am John and I will try to help you.
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My "Messages Page" on my Ipad has the "Question Mark" to search for the message, but the "Question Mark" doesn't have an "arrow down" to allow for a drop down menu. Help?
Im sorry...not a question mark, but a "search glass".
Try it from a browser
Are you using friendly app for Facebook ?
If yes try accessing it from safari and check what I have mentioned.
Or try it from a computer.
Not sure what "friendly app for Facebook" is. I can't access if from a regular computer. Since I purchased my Ipad, its all i've used. Can't log onto Facebook from a regular computer because I don't have my password.
Oh, Ipad will show the mobile version of your facebook
Some of the features are missing in this.
So, it will let me archive from my ipad, but not retrieve from my Ipad?
Hold on. Let me check whether we can reset the password XXXX Ipad.
Give me a minute.
Are you using your Safari browser in iPad to access Facebook ?
How would I know that? On my home page on my Ipad is an icon for Facebook. I click on it, and it takes me to Facebook.
Ok then it's app not safari.
Find it funny that they'd allow you to "Archive Messages" but not have a way to Retrieve them.
is the app name Just says facebook ?
Yes. Facebook. Version is 3.3.3
Is the archive comes in Red color button for you in the app ?
That's the worst choice for facebook. The actual app you need is 'Friendly for Facebook'
Lets try reset the password XXXX you ipad -> Safari
Open -> facebook.com
or do one thing
Click on the account button
click account settings
Click the " Change " near password
Oh no, you need old password XXX this.
Yep. That's where I get messed up. There has to be a way to retrieve without resetting password XXXXXXXXX.
You are using a wrong app.
We need to change the password XXX get a new password. So we can open Facebook in a proper app
1. open safari
2. go to www.facebook.com
In the log in page you will see "Forgot password" link
Click on that.
I'm afraid if I do that, It'll erase my current password XX the app that I'm using for Facebook. Then I'd REALLY be messed up.
No it won't if you are typing it correctly you will have your password XX your hand.
Enter your email Id
Then press search. You will be give all of your data with clues. like mobile number, email ids etc.
If you click reset, a mail will got your mail with a reset code
Check your mail and give the code and click submit code
You are done.
Once you have the password, open it in your computer and watch all the archived messages