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Yes, Office Home Edition came with my computer. I may have inadvertently done something to delete it or perhaps malware is involved. I am a 65 year old man who uses the computer for e-mail and the internet (some document production) and is no0t that computer savvy. It has been a problem for months that I can't pull down attachements to e-mails. Comcast says office and excel is off of my computer and should be restored.
I have used MS Word and Excel on the computer, but not for months asa explained above. I have a Dell computer, I don't know the modelbut the tag on it says: WindowsXP Home Edition Dell Service TagHXP5971, CN OWC292-42940-540-AD77, Express Service Code XXXXXXXXXXX
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You were correct the attachment could be read in G-mail. I'll deal with Comcast. Thanks for the help.