I just bought your McAfee AntiVirus 2012 unit. I followed the directions for the Quick Start Guide to install the product.I typed in www.mcafee.com/mavw/retailcard and do not see where I'm to enter the registration number from the card inside the package.Please tell me how to access the screen I need. I do have an existing account which was loaded on to my new Vista.I'm 73 years old and need some help, please!Thank you.
Computer OS: Windows Vista
Tried to get www.mcafee.com/mavw/retailcard to come up with a place to enter my registration number from the card enclosed in the AntiVirus 2012 packet.
Hello My Friend, Welcome to Just Answer.com. My name is XXXXX XXX I am a Microsoft- Certified Technician who will assist you today.
What Happens Now?Your chat has ended, but you can still work with your Expert to get an answer to your question if you have not yet received one.Come back to this page at any time to see additional information from your Expert. You will also receive an email when your question is updated. If you want to send a message to your Expert, use the box below.If you have already received a satisfactory answer to your question, click the Accept button above. Experts are credited for each accepted answer they provide.
Please click on the link given below.http://tinyurl.com/6acnzdNow, type in your email address and password.If the password XXXXX to be incorrect, please click Forgot password XXX enter your email address under it.Now, login to the email and you will an email about mcafee password.You can copy the password XXX use it again at the Mcafee login page. Now, you will get all of the details of your subscription.
Please click the Accept button as this is how I earn my living and get paid for my time, work and efforts. You will not be charged twice. It's a promise
I could not get my password XX work. Did not see your answer. Waited 20 minutes on hold trying to get telephone help. Finally gave up. Went to email, found where to create my own password XXXXX. (I didn't know McAfee had given me one with 5 letters and 2 numerals!)
I put in a password X could remember and then renewed my subscription that will expire in two days.
Sorry, I just didn't know how to do all these things. I tried last week to renew online and couldn't get by the password XXXXXXX.
So I have managed to renew online rather than using this card that I bought this morning.
Congratulations! You are sucessful now. I had provided the same kind of answer. If you have any other issue, please let me know.Thanks.