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I just bought your McAfee AntiVirus 2012 unit. I followed

 

Customer Question

I just bought your McAfee AntiVirus 2012 unit. I followed the directions for the Quick Start Guide to install the product.

I typed in www.mcafee.com/mavw/retailcard and do not see where I'm to enter the registration number from the card inside the package.

Please tell me how to access the screen I need.

I do have an existing account which was loaded on to my new Vista.

I'm 73 years old and need some help, please!

Thank you.

 

Optional Information:
Computer OS: Windows Vista
Browser: IE

Already Tried:
Tried to get www.mcafee.com/mavw/retailcard to come up with a place to enter my registration number from the card enclosed in the AntiVirus 2012 packet.

Submitted: 556 days and 4 hours ago.
Category: Computer
Value: $42
Status: CLOSED
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Expert:  sandy replied 556 days and 4 hours ago.


sandy :

Hello My Friend, Welcome to Just Answer.com. My name is XXXXX XXX I am a Microsoft- Certified Technician who will assist you today.

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Expert:  sandy replied 556 days and 4 hours ago.

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Expert:  sandy replied 556 days and 4 hours ago.

Please click on the link given below.

http://tinyurl.com/6acnzd

Now, type in your email address and password.

If the password XXXXX to be incorrect, please click Forgot password XXX enter your email address under it.

Now, login to the email and you will an email about mcafee password.
You can copy the password XXX use it again at the Mcafee login page. Now, you will get all of the details of your subscription.

Please click the Accept button as this is how I earn my living and get paid for my time, work and efforts. You will not be charged twice. It's a promise

Customer replied 556 days and 2 hours ago.

I could not get my password XX work. Did not see your answer. Waited 20 minutes on hold trying to get telephone help. Finally gave up. Went to email, found where to create my own password XXXXX. (I didn't know McAfee had given me one with 5 letters and 2 numerals!)

 

I put in a password X could remember and then renewed my subscription that will expire in two days.

 

Sorry, I just didn't know how to do all these things. I tried last week to renew online and couldn't get by the password XXXXXXX.

 

So I have managed to renew online rather than using this card that I bought this morning.

 

J.B. Smith

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Expert:  sandy replied 555 days and 18 hours ago.

Congratulations! You are sucessful now. I had provided the same kind of answer. If you have any other issue, please let me know.

Thanks.

 
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