welcome to Justanswer
My name is XXXXX XXXXX I will assist you today
the error message you are receiving means that your picasa database is damaged
You will have to uninstall Picasa, including the database, then reinstall the latest version.
Your photo files will remain unchanged, no worry
Once you start the reinstalled Picasa version your database will automatically be rebuilt
To uninstall Picasa, open the Control Panel and double click the icon "Software"
Locate Picasa in the list of installed programs, select it and choose "Uninstall"
If you are asked if you want to uinstall the database as well, click on "Yes"
After uninstall is complete, download the latest Picasa version from: http://picasa.google.com/ and install it.
It will automatically scan your computer for photos and will rebuilt the database.
If you need further assistance with this process, just le me know
If you are satisfied with my service, please click on Accept and leave me a positive feedback. Thank you :)
I am one of those older women who basically can only email ,do google and
click on Picasa. So, you are going to laugh, but where is the control panel?
can you tell me, please?
Click on Start -> Settings -> Control Panel
Yes, click on Start, point to: XXXXX XXXXX Control Panel
Could you answer the question I just asked you? Where is the control panel?Tanja
Of course, In fact I just answered it twice.Here again: Click on: Start -> Settings -> Control.
OK, I clicked on control panel. Then it says: pick a category.
OK, good. Now double click on "Software"
or "Add and Remove programs"
I did not find Software but clicked on Add and Remove programs.
OK, you should now see a list of installed programs
Locate Picasa and select it
Yes, I saw Picasa. Do I click on it?
When you click on it you should see a button "Remove". Click it
You may get a question window asking you if you like to uninstall the database as well. Click on "Yes"
I clicked on unistall. But then this message appeared" Would you like to remove the Picasa
Click on Yes
database? If you are reinstalling, click on "No" . Is that correct or should I click
on "yes' anyway?
It will rebuild the database after reinstall
I click on Picasa- change/remove but it is stuck. It does not do
anything. What now??
There may be a window open that asks a question you have to click on. If you don't see it, close other windows that might hide this window
If this doesn't help, restart your PC and uninstall again
After uninstall is completed, download and reinstall Picasa from: http://picasa.google.com/
It will automatically find your photos and rebuild the database
If you need further assistance, just post a message here.