On 2/26/2011 I was charged my 29.95 on my credit card as follows: sammsoft.com866-966-62 866=966-6254 wa ref # XXXXX Amount $29.95. Either I didn't install it correctly or something else went wrong but I have never received any benefit from it. Dean Andersen XXX@XXXXXX.XXX
Computer OS: Windows Vista
I can get no further than "free" or buy now.
Hi, and thanks for using JustAnswer.com.
What was the exact program/software name did you purchase?
Can you check your email order confirmation?
I am not a aware of ever receiving any email orderl confirmation..
that is strange
when you order something, you should receive an email message.
Can you look up your order athttp://service.sammsoft.com/orderlookup/startlookup.aspx
I will try that and if I succeed I will start this process over again. Goodbye.
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