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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35778
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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On 2/26/2011 I was charged my 29.95 on my credit card as follows

Customer Question

On 2/26/2011 I was charged my 29.95 on my credit card as follows: sammsoft.com866-966-62 866=966-6254 wa ref # XXXXX Amount $29.95. Either I didn't install it correctly or something else went wrong but I have never received any benefit from it. Dean Andersen [email protected]
Submitted: 5 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 years ago.

Viet - Computer Tech :

Hi, and thanks for using JustAnswer.com.

Viet - Computer Tech :

What was the exact program/software name did you purchase?

Viet - Computer Tech :

Can you check your email order confirmation?

JACUSTOMER-p9lj39oz- :

I am not a aware of ever receiving any email orderl confirmation..

Viet - Computer Tech :

that is strange

Viet - Computer Tech :

when you order something, you should receive an email message.

Viet - Computer Tech :

Can you look up your order at
http://service.sammsoft.com/orderlookup/startlookup.aspx

JACUSTOMER-p9lj39oz- :

I will try that and if I succeed I will start this process over again. Goodbye.

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