Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.
Are you using Internet Explorer now?
Let me know once ready to talk
Are you having a good broadband connection?
I believe so.
Please download the McAfee Consumer Product Removal Tool using the following link:http://tinyurl.com/mzk9zDone that, run it in order to remove any trace(s) of McAfee still present in your system
Let me know if that works?
OK but I'm afraid it will not work because it is actively "installing" as we speak. Shall I try it anyway?
Yes, if that fails I will remotely connect and fix it, ok?
Ok but how to I get back to you after I leave this site?
Don't leave this site, but anyways I will give you the steps to get back in case.
Open your mail box, open a mail with subject something like "I just answered your computer question on JustAnswer" > Click on the link/button "View your answer" to get back here.
How is it going?
I think it is working but not much is going on right now. It's currently at "removing product MCPROXY". It almost seems like it's frozen.
Ok leave it for sometime
Meaning just wait?
Ya I meant leave it alone for sometime. :)
It's been over 30 minutes and it's still frozen at MCPROXY. Seems kinda long.
Yes may be, I will be waiting for results
I'm starting to get worried about this entire McAfee software.
It's been over one hour.
Any other suggestions?
Can I take a look remotely?
Let me know
Is it ok to proceed with security essentials?