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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8075
Experience:  Professional computer engineer working as systems developer with top multinational company.
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Hello - Im trying to uninstall McAfee but it wont let me.

Resolved Question:

Hello - I'm trying to uninstall McAfee but it won't let me. For the last two days the McAfee Security Center is actively being installed. This installation has been going on nonstop. I did not request this software to be installed. The McAfee software came loaded on this PC. I've never subscribed to additional services from them. When I try to uninstall McAfee it won't let me because it wants to wait until the installation is completed. It's really messing up my processing speed and who knows what else. Could you please help me uninstall McAfee? Thank you, Joe
Submitted: 3 years ago.
Category: Computer
Expert:  Ansh P. replied 3 years ago.

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

Are you using Internet Explorer now?

Tech Specialist :

Let me know once ready to talk

Customer:

Yes

Tech Specialist :

Are you having a good broadband connection?

Customer:

I believe so.

Tech Specialist :

Please download the McAfee Consumer Product Removal Tool using the following link:
http://tinyurl.com/mzk9z

Done that, run it in order to remove any trace(s) of McAfee still present in your system

Tech Specialist :

Let me know if that works?

Customer:

OK but I'm afraid it will not work because it is actively "installing" as we speak. Shall I try it anyway?

Tech Specialist :

Yes, if that fails I will remotely connect and fix it, ok?

Customer:

Ok but how to I get back to you after I leave this site?

Tech Specialist :

Don't leave this site, but anyways I will give you the steps to get back in case.

Tech Specialist :

Open your mail box, open a mail with subject something like "I just answered your computer question on JustAnswer" > Click on the link/button "View your answer" to get back here.

Customer:

OK

Tech Specialist :

Thanks

Tech Specialist :

How is it going?

Customer:

I think it is working but not much is going on right now. It's currently at "removing product MCPROXY". It almost seems like it's frozen.

Tech Specialist :

Ok leave it for sometime

Customer:

Meaning just wait?

Tech Specialist :

Ya I meant leave it alone for sometime. :)

Tech Specialist :

How is it going?

Customer:

It's been over 30 minutes and it's still frozen at MCPROXY. Seems kinda long.

Tech Specialist :

Yes may be, I will be waiting for results

Customer:

I'm starting to get worried about this entire McAfee software.

Customer:

It's been over one hour.

Customer:

Any other suggestions?

Tech Specialist :

Can I take a look remotely?

Tech Specialist :

Let me know

Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8075
Experience: Professional computer engineer working as systems developer with top multinational company.
Ansh P. and 12 other Computer Specialists are ready to help you
Expert:  Ansh P. replied 3 years ago.
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Customer: replied 3 years ago.
yes please look remotely.
Customer: replied 3 years ago.
Ok
Expert:  Ansh P. replied 3 years ago.
Thanks
Customer: replied 3 years ago.

Is it ok to proceed with security essentials?

Expert:  Ansh P. replied 3 years ago.
Yes, after restart you can proceed. Thanks a lot.
Customer: replied 3 years ago.
Take care
Expert:  Ansh P. replied 3 years ago.
You too, bye.

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