Hello and welcome to JustAnswer!
When you will start installing Windows 7, you will have an option to format the harddrive. At that moment you can use that option to format it.
my computer try to recovery with no option to format
You mean Windows system recovery?
yes, what happen i had to replace my screen and add more ram. it start-up but no image so I was try reinstall windows
start-up with screen normal but once it start windows it blank or pointer on the screen
Restart computer and press F8 repeatedly a few times as it restarts. When you get a menu, select safe mode with networking and press enter.
Let me know if you can login.
try that went it load stuck on files or use start disk it restart get an error and try reboot do to system crashing. I can give you error code for you.
What is the error code?
unmountable_boot_volume and code is stop: 0x000000ED (0xFFFFFA80042F2060, )xFFFFFFFFC0000185, 0x0000000000000000, 0x0000000000000000)
the one is to be 0FFFFFFFFC0000185
accidently hit shift put ) instead 0
You get this right away as you start the computer, right?
I have to disable automatic restart on system failure and when enter windows I get this
Do you have some important data on the disk drive?
Shut down your computer, then press and hold 0 key and then start your computer.
You will be asked if you want to recover factory default image.
You can use that option to return your computer to factory defaults settings.
However, here is the caution before you do that:
CAUTION:Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored on those partitions. All of your files and information will be lost! Be sure to back up all important files first.
when i hit 0 it put window boot manger
What do you see there?
ask choose os or hit f8 advance option or windows memory diagonostic
Press F8, advanced options.
where option for safe mode
What are the options?
safe mode, safe mode with networking, safe mode with command prompt, enble boot logging, enable low-resolution video, last know good confrigation, directory services restore mode, debugging mode, disable automatic restart on system failure, disable driver signature enforcement, and start windows normally
Select safe mode with networking.
loading but struck on one then restart
Restart, get to the Advanced Boot options again and this time select Last know good configuration.
just restarted when window start up
Could you get into windows?
Try safe mode with command prompt
Let me know if you could get to the command prompt
load windows\system32\driver\AtiPcie.sys it get struck restarts
I see. Seems to be graphics driver problem.
Try enable low-resolution video
i.e. couldn't start successfully, right?
Do you always get these options when you press and hold the '0' key and then start your computer?
Did you ever get Toshiba HDD Recovery Utility screen?
is that launch start-up repair?
No it is a dialog that says Please select the recovery method
no i did not
You can try startup repair instead.
how do you get toshiba hdd recovery utility screen
i.e. by pressing and holding '0' key and restarting your computer.
Do you have Windows CD/DVD with you?
i have recovery media from toshiba
told hit c to recovery but didn't work
Try using the recovery CD/DVD.
Insert it into computer, then restart computer and press F12 repeatedly till you get boot selection menu.
On that menu, select your CD/DVD and press Enter.
Then follow instructions as per the link above under Hard Disk Drive Recovery using CDs or DVDs
select cd/dvd but windows load file and start up then load windows with blank screen with my pointer
When you select CD/DVD, it should start loading the Recovery CD.
select cd/dvd it goes the windows loading and start winows
What happens if you simply restart your computer with CD/DVD inside?
Are you sure it is the recovery CD?
that what wrote on them recovery media
Do you have more than one?
yes there 3 cd
Try each of them one by one.
try all of them didn't work
Do you have Windows 7 CD/DVD?
no build into computer from toshiba
I am sorry but I am out of ideas. Will be opting out for other experts to have a look.
Thanks for your patience and extreme cooperation.
I found out the it not my software but I purchase the wrong part instead led on accident brought lcd. That is my hardware what creating my software conflict. Thank you