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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 5349
Experience:  Computer Technician with a degree in System Administration.
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my computer keeps getting a object error webpage message, how

Customer Question

my computer keeps getting a object error webpage message, how do I fix this?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.

Hi. I am Rick and I will be your Computer Expert. I will do my best to assist you with your question.

 

Your Adobe flash program is probably corrupt and cannot translate and put an object on a page. Using your add/remove programs in the control panel uninstall adobe flash. THen go to the site below and download a new adobe flash from the site. See if that works.

 

http://get.adobe.com/flashplayer/

 

Customer: replied 2 years ago.

I uninstalled the adobe flashplayer and downloaded adobeflash player but I'm still getting the object error message. Should I have uninstalled the adobe reader as well? Anything adobe?

Expert:  Richard replied 2 years ago.
Lets try it to be sure
Customer: replied 2 years ago.
I'm still getting the same error message.
Expert:  Richard replied 2 years ago.
2 more possibilities. Look and see if you have java installed and if so delete it and install a new version. Also there is a possibility that there is a virus on your computer causing this. If you need it I will get you a virus program to run.
Customer: replied 2 years ago.
Removing java didn't work
Expert:  Richard replied 2 years ago.
Have you tried running a virus program on you computer?
Customer: replied 2 years ago.
yes webroot
Expert:  Richard replied 2 years ago.

Try dowloading the free version of Malwarebytes and srun it. See if it pulls anything out. THe "download is a free version.

 

http://www.malwarebytes.org/

 

Customer: replied 2 years ago.
that ran pulled out 22 infected objects removed them, however I still am getting the same error message.
Customer: replied 2 years ago.
removing brain teaser gaget fixed the issue, thanks for your help.
Expert:  Richard replied 2 years ago.
Glad its working again.

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