How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13125
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Computer Question Here...
Dustin is online now
A new question is answered every 9 seconds

How to reset galaxy tab password

This answer was rated:

I've forgotten my password ***** to my Galaxy tab, how can I reset?

Welcome to JustAnswer.com

If the reset password ***** isn’t working and you can’t remember it, then you only have one choice. You have to do a factory reset on the tab. This wipes out all your pictures, and apps.

Here is how to do one.

With the device off, press and hold Volume Up and Power.
2. Release the Power button when you see the Samsung logo (about 3 seconds), but continue to hold Volume Up until the recovery screen appears.
3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Power to continue.
The Galaxy Tab should then go through the hard reset process (formatting user data).
4. When formatting completed, navigate to select Reboot system and press Power.
The Samsung Galaxy Tab is new again.

Customer: replied 5 years ago.

I've tried this and nothing has happened? The screen cam on then once I released the power button, I've held the volume button for over a minute but no other screen has come up.

You have to start with the Galaxy tab turned off.

With the device off, press and hold Volume Up and Power.

2. Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.

3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Home to choose the selection!

4. Press Volume Up continues.

The Galaxy Tab should then go through the hard reset process.

If you have access to the OS, you can also perform a hard reset in Settings.

1. Open the Settings

2. Select Privacy.

3. Choose Factory data reset.

Dustin and 2 other Computer Specialists are ready to help you
Customer: replied 5 years ago.

This still didn't work; I'm going to take it back to the shop tomorrow