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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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i am not getting any emails from pof coming through for the

Customer Question

i am not getting any emails from pof coming through for the last week or so and know they should be, can you help please
Submitted: 5 years ago.
Category: Computer
Expert:  James K. replied 5 years ago.

knoker1234 :

Hello

knoker1234 :

My name is James

knoker1234 :

Welcome to Just Answer

knoker1234 :

Can you still log into the website ?

Customer:

yes can still get into the website

knoker1234 :

Ok so you can you see your messages when you log in , but your not getting an Email notification?

Customer:

i deleted my old messages so i have none now but know i should be having emails sent to me

Customer:

not sure if i my account as been deleted but it should not be as i still have a few months left

knoker1234 :

If you can log in then your account has not been Deleted

Customer:

oh right ok

knoker1234 :

It strange your not getting any Email tho if you think you should be reciving them

Customer:

i have had lots of emails every day from plenty of fish but for a while had nothing and i don't think its just me. sent a few emails and had no reply from none. i am pretty sure its not just me thinking well no one as messaged me as i say i got messages all the time from pof

Customer:

i keep getting messages from other dating sites all the time but none from pof

knoker1234 :

Right ,

knoker1234 :

Can i remote on and have a look and make sure that there are no filter or Junk mail settings in place

Customer:

yes

knoker1234 :

Click the Link then Agree and then Run/Ok when asked

James K. and 4 other Computer Specialists are ready to help you
Customer: replied 5 years ago.
hi spoke to one of your staff about my pof problem earlier on and he asked me to go on to remote desktop, but was not able to down load it.
Expert:  James K. replied 5 years ago.

Hello

 

It seems i could not connect , I am not sure the best way forward , so i will opt out and let the other experts look at this question

 

James

Customer: replied 5 years ago.
hi just tried downloading the remote way so you can look at the problem your self. i am hoping this will work now. the problem was i am getting loads of emails from other dating websites apart from pof
Expert:  James K. replied 5 years ago.

I'm not connected , can you check your still not receiving the Emails

 

Customer: replied 5 years ago.
still recieving emails and got more from evow. emailed them to ask not to send any more so see what happens from there. but its just a no no for plenty of fish
Expert:  James K. replied 5 years ago.

Thanks ,

 

Can you please check the emails are not going to into a Spam Folder?