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Aitizaz
Aitizaz, Software Engineer
Category: Computer
Satisfied Customers: 1289
Experience:  Vast exp. in troubleshooting,maintenance and counselling
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hello, I have a Linksys wireless-G router Model WRT54G, it

This answer was rated:

hello, I have a Linksys wireless-G router Model : WRT54G, it is functional but I was told it is not securized, What do I do to correct this?

Thank you , Pierre Guillot

Aitizaz Ahmad :

Hello and welcome to just answer

Aitizaz Ahmad :

security key acts like a password XXXXX allows only those users to use the wireless network who hold this key

Aitizaz Ahmad :

this blocks unauthorized use of your internet

Aitizaz Ahmad :

to secure your router, connect it with computer through a wire

Aitizaz Ahmad :

open your browser( internet explorer) and type 192.168.1.1 and press enter key

Aitizaz Ahmad :

tell me when done

Customer:

done, requests utilizer name and password, which iI do not have

Aitizaz Ahmad :

type

Aitizaz Ahmad :

admin for both please

Aitizaz Ahmad :

username and password = admin

Customer:

does not work , when do enter admin in password XXXXX

Aitizaz Ahmad :

do you have its reference guide?

Aitizaz Ahmad :

you have to enter utilizer name = admin and password = admin

Customer:

I did enter admin both places , The router was bought a few years back and was secured , but since

Customer:

I mved 8 months ago , I just plugged it in , is functionnal but not securized , I cannot find reference guide

Customer:

I will try again to enter admin twice

Aitizaz Ahmad :

ok

Aitizaz Ahmad :

please leave the utilizer name blank and enter admin as password

Aitizaz Ahmad :

see if it works

Customer:

hello Aitizaz, I am back, lost internet connexion .

Aitizaz Ahmad :

ok

Aitizaz Ahmad :

no problem

Customer:

utilizer name , on right is an arrow I pressed on it and indicates 02MFQPKENJDV , +admin for password XXXXX does not work , blank and password XXXXX not work , i will try that utilizer name with the most used passwords in the past and get back to you

Aitizaz Ahmad :

ok

Customer:

still cannot get in ??????

Aitizaz Ahmad :

from where did you buy this router?

Aitizaz Ahmad :

do you know the vendor?

Aitizaz Ahmad :

do you know the settings of the router so that if we reset it you can enter them again>

Customer:

yes I do no the vendor, what do you mean by the setttings ?, Do I need a CD

Aitizaz Ahmad :

no

Aitizaz Ahmad :

actually your router connects with the internet service provider when you provide it few parameters like IP address

Aitizaz Ahmad :

do you know these settings?

Customer:

I don't know my IP address but I remember seeing it . Can you tell me how to access it in the computer ?

Aitizaz Ahmad :

you IP address is not enough

Aitizaz Ahmad :

that is assigned to you by the router

Aitizaz Ahmad :

infact it is the IP address of the server to which your router connects to get the internet

Aitizaz Ahmad :

who installed the router and configured it for you?

Customer:

a freind , but I said it goes back a few years ,

Customer:

I will look into my ''box '' that contains all installation CD's and info books related to the computer .

Aitizaz Ahmad :

which internet service provider do you have?

Customer:

Videotron

Aitizaz Ahmad :

do you have internet modem as well which is connected to this linksys router?

Customer:

yes

Aitizaz Ahmad :

ok

Aitizaz Ahmad :

then let us reset the router and make changes

Aitizaz Ahmad :

hold down the RESET button of your router for 30 seconds

Customer:

as you asked I reseted the router , and lost the connection , after connecting and disconnecting wires several times + reseting again the router, I am finally back , they said computers are supposed to save us time ????

Aitizaz Ahmad :

:)

Aitizaz Ahmad :

i just forgot to tell you that this is going to happen

Aitizaz Ahmad :

please connect the router with your computer, enter 192.168.1.1

Aitizaz Ahmad :

and now check if you can get in with admin as username and password

Customer:

we are in , thanks, :) :) :)

Aitizaz Ahmad :

good

Aitizaz Ahmad :

do you see any menu item with SECURITY text>

Aitizaz Ahmad :

or MANAGEMENT?

Customer:

SES is inactive , there is a reset security button

Customer:

in wireless menu I have reset security button , and changed password XXXXX administration menu . I will try to access with my IPhone

Customer:

router is securized , but can't get in with Iphone , I will check all boxes to make sure what is checked off

Customer:

Are you back ?

Aitizaz Ahmad :

yes i am back

Aitizaz Ahmad :

sorry there was some problem with my internet

Customer:

no problem, please guide me , I see the WIFI on my I phone but if I enter Password XXXXX I entered in Administration menu of Linksys page I cannot access

Aitizaz Ahmad :

are you able to access the internet on any other wireless device like your computer after you changed the security key?

Customer:

did not try , but probably not , I will try now with lap top

Aitizaz Ahmad :

ok

Aitizaz Ahmad :

i think this will not work

Aitizaz Ahmad :

you have not set up the right password

Aitizaz Ahmad :

should i guide you on it

Aitizaz Ahmad :

?

Customer:

please , when I tried to connect with lap top , I used "WPA Shared Key " number . On my computer got message saying "system has detected IP address conflict with other system on WIFI" ( this is my translation from original Frech message )

Aitizaz Ahmad :

ok

Aitizaz Ahmad :

please get to the linksys main page by typing 192.168.1.1 in the browser

Aitizaz Ahmad :

tell me when done

Customer:

i am already logged to Linksys page

Aitizaz Ahmad :

ok

Aitizaz Ahmad :

click the WIRELESS menu

Customer:

done

Aitizaz Ahmad :

now click WIRELESS SECURITY

Customer:

done

Aitizaz Ahmad :

in the first drop down, select WEP

Customer:

done

Aitizaz Ahmad :

now in the KEY 1 text box, give the key you want

Aitizaz Ahmad :

e.g. 12345

Customer:

done , after I suppose I save settings?

Aitizaz Ahmad :

yes

Aitizaz Ahmad :

now you should use this key on all the wireless devices

Customer:

when I save settings I get message saying invalid length of key , i will try again

Aitizaz Ahmad :

ok

Aitizaz Ahmad :

enter a 10 digit password

Customer:

if I enter 6 letters + 4 digits = " have illegal hexadecimal digits " message

Aitizaz Ahmad :

try just digits and tell me the result

Customer:

ok with digits , i will try iphone now.

Aitizaz Ahmad :

ok

Customer:

works with i phone , will try Lap Top

Aitizaz Ahmad :

ok

Customer:

lap top still in process of opening , Will I have to do Key number each time or will router recognize my Iphone , Lap top and Ipad automatically?

Aitizaz Ahmad :

once you give in the password, they will connect automatically

Customer:

thank you , still waiting for lap top, should be soon .....

Aitizaz Ahmad :

yes hopefully

Aitizaz Ahmad :

if it does not connect, then you should change the security password XXXXX from within the laptop network settings

Customer:

it tries to connect but does not ask for key code

Aitizaz Ahmad :

turn off wifi and then turn on

Customer:

ok

Aitizaz Ahmad :

view the list of available wireless connection by clicking the wireless icon in the system tray ( with the clock in the right bottom)

Aitizaz Ahmad :

and connect the wireless network of your own

Aitizaz Ahmad :

it should ask for password

Customer:

I configurated laptop and is now functional , THANK YOU VERY MUCH ,

Aitizaz Ahmad :

Thank you very much for coming to Just Answer!. it was a pleasure working with you

Customer:

it is with pleasure that I will click the accept button and provide positive feedback , Just Answer charged me 30.00$ but we spent over 21/2 hours on this , Please accept an additional 30.00$ for your work , how do I proceed to give it to you ?

Aitizaz Ahmad :

thank you very much for being gracious. i will offer you additional service once you accept this question and by accepting that, you can give me additional benefit

Customer:

go on

Aitizaz Ahmad :

click the accept button so that i can offer you additional service. thank you

Aitizaz and other Computer Specialists are ready to help you
i am not getting an option to offer you more service. you can give it as a bonus ( you will get an option to give me bonus). thank you

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