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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14632
Experience:  Over 10 years of professional experience.
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how do i correct this Checking virtual IP servers... [VIP

Customer Question

how do i correct this

Checking virtual IP servers...
[VIP Raw] Resolving host name vcs1.msg.yahoo.com... [PASSED]
[VIP Raw] Connecting to Virtual IP server 98.136.48.32... [FAILED]
*** 'COMPONENT_TYPE_WININET' value: '12029' ***
[VIP Raw] Resolving host name vcs2.msg.yahoo.com... [PASSED]
[VIP Raw] Connecting to Virtual IP server 67.195.186.241... [FAILED]
*** 'COMPONENT_TYPE_WININET' value: '12029' ***
[VIP Raw] Resolving host name 76.13.14.40... [PASSED]
[VIP Raw] Connecting to Virtual IP server 76.13.14.40... [FAILED]
*** 'COMPONENT_TYPE_WININET' value: '12029' ***
[VIP Raw] FAILED
*** 'COMPONENT_TYPE_YCP' YCPError: 'FND.0204' ***

Checking HTTP virtual IP servers...
[VIP Http] Resolving host name httpvcs1.msg.yahoo.com... [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 98.136.48.229... [FAILED]
*** 'COMPONENT_TYPE_WININET' value: '12029' ***
[VIP Http] Resolving host name httpvcs2.msg.yahoo.com... [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 98.139.61.47... [FAILED]
*** 'COMPONENT_TYPE_WININET' value: '12029' ***
[VIP Http] Resolving host name 66.163.168.217... [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 66.163.168.217... [FAILED]
*** 'COMPONENT_TYPE_WININET' value: '12029' ***
[VIP Http] Resolving host name 98.136.112.56... [PASSED]
[VIP Http] Connecting to HTTP Virtual IP server 98.136.112.56... [FAILED]
*** 'COMPONENT_TYPE_WININET' value: '12029' ***
[VIP Http] FAILED
*** 'COMPONENT_TYPE_YCP' YCPError: 'FND.0204' ***
Submitted: 5 years ago.
Category: Computer
Expert:  Jason Jones replied 5 years ago.

Computer Extraordinaire :

Greetings,

Welcome to Just Answer.

My name is XXXXX XXXXX I will be the expert working with you today to help resolve your problem.

Please, let me know when you are ready to begin.

Customer:

hello how are you i would like to begin now with my problem

Computer Extraordinaire :

Hello

Computer Extraordinaire :

Fantastic.

Customer:

hi

Customer:

do you have the discription of my problem

Computer Extraordinaire :

Please, follow the instructions below:
- Click Start Button
- Type: NCPA.CPL
- Hit the Enter key
- Right click the network adapter icon that you are using to connect to the Internet.
- Click Properties
- Highlight INTERNET PROTOCOL (TCP/IP) V4
- Click the Properties button
- Choose USE THE FOLLOWING DNS SERVER ADDRESSES
- Enter 4.2.2.3 for the Preferred DNS server.
- Enter 4.2.2.2 for the Secondary DNS server.
- Click OK
- Click OK
- Restart computer


Now verify that it is working.

Computer Extraordinaire :

Yes, I see the description.

Computer Extraordinaire :

If you wish, I can remote in and do this for you.

Computer Extraordinaire :

It will only take me a few moments.

Customer:

please remote in i am not good at this

Computer Extraordinaire :

Please, click the following link and allow the remote app to run:http://67.192.95.188:8040/guest.aspx?Session=85a994e6-2734-4e06-8ecf-95742660f53c&SUPPORT=JAVAW

Computer Extraordinaire :

Thank you.

Jason Jones and 3 other Computer Specialists are ready to help you
Customer: replied 5 years ago.
are yiu getting my messages it stopped working
Expert:  Jason Jones replied 5 years ago.
Oh, ok.

May I remote in again?
Customer: replied 5 years ago.

yes please

 

Customer: replied 5 years ago.

please assist me the problem return shortly after you left

 

Customer: replied 5 years ago.

hello are you taking cxontrol of my comp now

 

Customer: replied 5 years ago.

 

hello are you taking cxontrol of my comp now

 

 

Expert:  Jason Jones replied 5 years ago.
Please, click the following link and allow the remote app to run:http://67.192.95.188:8040/guest.aspx?Session=68bff6ba-3a24-4cf5-9048-ee2f8318c33b&SUPPORT=JAVAW