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Techie_Ben
Techie_Ben, Software Engineer
Category: Computer
Satisfied Customers: 1773
Experience:  Software Engineer and Support Professional
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I cannot get past the security question. Help!

Customer Question

I cannot get past the security question. Help!
Submitted: 5 years ago.
Category: Computer
Expert:  Techie_Ben replied 5 years ago.

Techie_Ben :

Thank you for the question. Can you please tell me which email service you are using?

JACUSTOMER-a0300k2b- :

Yahoo

Techie_Ben :

If you've already gone through the security question and are unable to get past it, the only other option is this form

Techie_Ben :

Give me one second and I will get you the link

JACUSTOMER-a0300k2b- :

What form?

JACUSTOMER-a0300k2b- :

OK

Techie_Ben :

If you have a free Yahoo mail account and have forgotten the password and security question answers, it is possible that you can get assistance by filling out this form with as much information as you can provide about your account. I recommend selecting the "Other" category and submitting the form to Yahoo. It may take a few days to process, however without the password or security information, this is the only alternative for recovering your account.