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Omar C
Omar C, Computer Support Hero
Category: Computer
Satisfied Customers: 247
Experience:  Over 10 years of experience with PC/Mac Support, doing, well, just about everything.
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lost our remote for Toshiba TheaterWide 37 tube HD TV. Need

Resolved Question:

lost our remote for Toshiba TheaterWide 37" tube HD TV. Need to get to input selection (to select HDMI, or VIDEO 2, or VIDEO 1 etc) How to get there without remote?
Submitted: 5 years ago.
Category: Computer
Expert:  Omar C replied 5 years ago.

Omar C :

Do you have the model number for the TV?

Omar C :

Depending on the model, you should see an Input button either on the bottom front of the TV, or on the side next to the RCA inputs.

Customer:

All the inputs are on the back. TV is about 3 yrs old, CRT, huge and weighs a ton. It is very difficult to move. The only markings on the front are "Toshiba TheaterWide BBE"

Omar C :

Ok. Well the buttons should be down along the front of the TV where the power button is located

Omar C :

The model number may be located on the back of the TV

Customer:

There are buttons for "On" and "Off," Channel and volume up and down. That's all. It lives in a tight fitting cubby and requires two people to move it forward and out of the space. Getting anything from the back is a major commitment.

Omar C :

Is there a panel on the front or side that can be lifted?

Customer:

Yes, that's where volume and channel reside. I recall that the back has two sets of RCA inputs (Video, Audio right and left), one set of RCA outputs, Svideo, HDMI... but no buttons

Customer:

also... no model number

Customer:

Also... no model number under front panel

Omar C :

Ok. Well without any type of model it's going to be difficult. You may try hitting both channel buttons at the same time.

Customer:

thought so. Both channel button simultaneous is a no go

Customer:

looks like we'll have to get a universal remote. Any way that our Dish Network remote might find the TV's menu screen?

Omar C :

The Dish Network remote would have to be programmed for the TV

Customer:

it currently can affect volume and power on and off

Customer:

the "menu" button on the dish remote has no effect

Omar C :

The non-manufacturer remotes have limited functions with the TV. If there is an Input button on the remote you can try that. Otherwise, you may have to reprogram the remote with the TV to see if you can get the other buttons working.

Omar C :

Or obtain the model number so we can research the manual

Customer:

by "input" button do you mean "Modes" like "Sat" "TV" "DVD" "AUX?"

Omar C :

No, modes are different than Input

Customer:

I see it... THERE IT IS! GOT IT! You're a genius! THanks Omar C!

Omar C :

Congrats!

Customer:

Have a great evening! and Thanks

Omar C and 5 other Computer Specialists are ready to help you