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how to remove MyStart from my computer

 
D.Sandlin's Avatar
  • Answered by:D.Sandlin
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Customer Question

how to remove MyStart from my computer

 

Optional Information:
Computer OS: Windows XP

Already Tried:
went to internet options clicked general,deleted my start. did not know what URLto insert so i entered yahoo.all i want to do is stop mystart from locking up my computer

Submitted: 614 days and 18 hours ago.
Category: Computer
Value: $38
Status: CLOSED

Accepted Answer

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Expert:  D.Sandlin replied 614 days and 18 hours ago.

Welcome to JustAnswer.com

My name isXXXXX am one of the experts who will assist you today!

Lets make sure you dont have a virus first.

click the link below

http://www.surfright.nl/en/hitmanpro

Download the hitman pro software.. Then install it.. Then run the software.

Have it do a one time scan.. when it finds any problems, once its done have it remove them by clicking next.

It may askyou to activate the free 30 day license before it will remove the malicious items.

Afterwards, restart the computer.

Then.. Go to start, control panel, add or remove programs.. If you see my start, remove it..

Then.. it sounds like your using internet explorer..

Do the following


click start, click run, type in inetcpl.cpl

then on the options screen that comes up, click advanced, then click reset under reset settings, then click reset again..

then when it finishes.. close and reopen internet explorer..


Now.. Mystart should be gone ( though you may have to still set the homepage to yahoo..

If you get stuck, Or have any questions.. Let me know!


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Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 96.6 %
Accepts: 5479
Answered: 8/5/2011

Experience: Worked With The US Army as A Network Switching Systems Operator/Controller

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Expert:  D.Sandlin replied 614 days and 15 hours ago.

Ok, you said you cant download hitman pro.

What happens when you try to download it?

 
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