This time when I started in normal mode the Welcome page lasted for 10 seconds then went blank for 5 or 6 seconds then the desktop appeared for a second then went blank again.
About to go to bed should I wait?
My system doesn't just shift to Safe Mode. When I do a force shut down and restart it allows me to choose which mode to run in..
Like I said earlier...when starting in Normal Mode the Desktop only appears for a few seconds before going blank.
When the screen goes blank after the normal start up, I do a force shut down by holding the power button down for 10 sec. when I press the power button to turn back on the screen comes on asking me if I want to start normal or in safe mode. Safe mode is working. I am using the computer to contact you now (in safe mode).
I tried to update a program to see if i got any errors to pop up. One error came up "The window installer service could not be accessed."
I downloaded "regzooka" yesterday and cleaned before contacting you. It cleaned over 500 threats. It also has the registry cleanup and has cleaned the system. Still no change.
I bought the laptop used and for some reason there are no restore points that I can find. I searched all day yesterday and there are none.