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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 2582
Experience:  B.Sc. Computer Science with Honors
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google chrome connection error Error 102 (net ERR_CONNECTION_REFUSED)

Resolved Question:

google chrome connection error: Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection. Connection was fine yesterday, not today. IE works fine. Uninstalled/installed google chrome with no change.
Submitted: 3 years ago.
Category: Computer
Expert:  Michelle replied 3 years ago.

Michelle :

Hi, this is Michelle and i will be assisting you

Customer:

ok...

Michelle :

please let me know since when are you getting this error on chrome

Customer:

this morning...

Michelle :

ok

Michelle :

please downlaod and run the below malware bytes tool first on your computer

Michelle :

its a free download

Michelle :

i will list down the link

Michelle :

let me know once done

Customer:

ok

Michelle :

ok

Customer:

I already have that tool installed. I'll just run it now.

Michelle :

ok

Customer:

updated the too, running quick scan now.

Customer:

tool

Michelle :

ok

Customer:

scan completed - no items detected.

Michelle :

ok

Michelle :

now please let me know which antivirus software are you using

Customer:

I did run a registry check this morning with Uniblue - no change.

Customer:

mcafee

Michelle :

ok

Michelle :

please disable mcafee

Michelle :

once done check google chrome

Customer:

ok..last mcafee update/scan were on 7/29.

Michelle :

ok

Michelle :

please disable mcafee and then check if google chrome opens up any website or gives the same error

Customer:

real time scanning off.....firewall off...now google works fine

Customer:

interesting, because IE did not have these connection errors.

Michelle :

ok

Michelle :

let me check

Michelle :

it seems that some mcafee setting is blocking google chrome from working

Customer:

ok...I'll work the final details on the specific setting...thanks

Michelle :

ok

Michelle :

let me know if you need any further assistance from me on this issue

Michelle :

you need to open mcafee Click On Firewall ---> Settings ----> Click on Program Permissions ----> Select Google Chrome and set it to full access in case you are unable to find the setting

Michelle :

let me know if you have any queries

Customer:

that did it exactly giving chrome full access...thanks

Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 2582
Experience: B.Sc. Computer Science with Honors
Michelle and 17 other Computer Specialists are ready to help you

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