hello sir/madam. i would like to help you please let me know when you are ready.
I am ready.,
it is called "system restore"
please do this:
please click your start button. go to ALL PROGRAMS >>>> ACCESSORIES >>>>> SYSTEM TOOLS >>>>> SYSTEM RESTORE
when you are there, it will ask you to pick a date
just select a date and do the restore.
your computer will be restored to the date you select.
it generally takes 5 or 10 minutes
I have done that and am on the system restore window. It only has 2 options: 1. A date and time that is to 'undo the most recent update, driver, or software installation on a date 4 days ago. I want to keep the Installed Microsoft Office that is listed. The second option is 'Choose a different restore point' .
you can select the second option.
I did and it shows a list of installed sofware, not a date.
which installed softawre?
The Microsoft Office Standard 2003 that was installed 7/24 (and 1 other Microsoft Office 2000 for Small Business disc 2) that I want to keep.
please try this:
select the FIRST option and undo your last restore.
after doing this, go to system restore. this time it will not show you "undo system restore" option..
it will show you a date.
so you can select an earlier date.
The first optionis is highlighted, but I don't see an option to undo last restore.
( It only has 2 options: 1. A date and time that is to 'undo the most recent update, driver, or software installation on a date 4 days ago. ) you said this a while ago, can you check it again.
I understand that you want me to go back to the original window of "System Restore" and click first option: "Recommended restore" radio button, and click next? I was on the 2nd page of the 'choose a different restore point'.
oh i understood.
can you close the system restore program and open it again.
and select: undo
I am at the window after I clicked next of the first option of main system Restore window. It says: Confirm your restore point. (I haven't restored anything yet to undo anything) Time: 7/24/2011. Description: Install: Installed Microsoft Office Standard edition
I can click finish at the bottom?
A window says once started, System Restore cannot be interrupted, I assume I want to continue, and will click yes?
At the bottom of the warning box it says: System Restore cannot be undone until after it has completed. If System Restore is being run in safe mode or from the System Recovery Options, menu, it cannot be undone. Shall I click Yes?
It looks like it will run a process to restore it for my first time. I am waiting until it is finished.
ok, let's wait.
It is restarted and the box says: System Restore completed successfully. The system has been restored to 7/24/2011 4:09 pm. Your documents have not been affected. The Kaspersky virus software flashed a window that something is corrupted and it went away.
now can you restart your computer.
when you come back you can open system restore again and restore your computer to a date you want.
I am waiting for it to restart. I plan to go back to all programs, accessories, system tools, system restore. It should restore my computer to the security settings on that day, I assume.
I have the exact same window on System Restore as before. It doesn't offer me a date. The first option is: Undo System Resore. I should choose that option and click Next?
strange. yes. can you select it and continue.
After clicking Next, I am to confirm the restore point. It will Undo: Restore Operation. Shall I click: "Finish"?
ok can you select finish
It is starting to shut down and restore. It is asking me to wait.
Now the system has been restored back to today, where I started. Back to my original question, how do you restore it to a specific date (yesterday) not the last program installed or 3 days ago?
let me opt-out now, and open this page to other experts.
if nobody opts-in back, we can continue again. Regards
I will need to go to work in an hour, noon CST, just so you know.
I need to get ready for work now and will be available mostly on the weekend, except for Sunday afternoon/evening. I assume I will get an email when an answer is found. Good bye.