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Erik B.
Erik B., Computer Support
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Experience:  MCSE, MCP
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I have a new HP Pavilion dv6 laptop. My Gmail font keeps shrinking.

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I have a new HP Pavilion dv6 laptop. My Gmail font keeps shrinking. The font can get very tiny. I already typed in the Windows 7 search box "DPI," to make text and other items larger and smaller. That's not it. That only seems to change the icons on the desktop. This is a problem within Gmail, with the font size that shrinks to super tiny. I can't figure out how to make it larger, or what it is that I am doing when it is happening. It seems as if I am not doing anything when it's happening.
Submitted: 3 years ago.
Category: Computer
Expert:  Erik B. replied 3 years ago.
Hi and thanks for choosing Just Answer. My name is XXXXX XXXXX I will be happy to assist you.

The next time this happens, please hold down the CTRL key on your keyboard and press the + key to increase the font size. Please let me know if that doesn't work...
Customer: replied 3 years ago.
There is still a problem in that it just happened on this web page too, and as far as I can tell, I wasn't doing anything to cause the problem; I can just now (thank you) do the CTRL plus + to alleviate the problem. But what can I do to stop this from happening? It seems to be happening a lot with this laptop!
Expert:  Erik B. replied 3 years ago.
Are you maybe touching a portion of the touchpad that controls zoom? Some models will zoom in and out on a webpage if the mouse touchpad is touched in a certain spot.
Customer: replied 3 years ago.
I think that might be exactly what is happening. I'll have to figure out where not to touch; find that sensitive spot to avoid. I'm not sure where to find that info. Thanks.
Expert:  Erik B. replied 3 years ago.
Check this document out as it outlines all of the motions, etc you can do on a touchpad on a DV-6.

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3873224&prodTypeId=321957&objectID=c01876141&printver=true

I hope that helps! Thanks!
Customer: replied 3 years ago.
That was an invalid link, but I'm googling it for an answer.
Expert:  Erik B. replied 3 years ago.
OK if you google

HP Pavilion dv6 touchpad zoom

the first link has the documentation I tried to give you. Thanks!
Erik B., Computer Support
Category: Computer
Satisfied Customers: 4614
Experience: MCSE, MCP
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