Hi... Welcome to Just Answer Support...
I am Rojus... Hope I can assist you to solve this issue...

1. Open Outlook Express, on the left pane, right click "Local Folders", select "New Folder...", specify a name for your new folder as "Temp".
2. If you are still able to access "Inbox", move all mails in "Inbox" to the new "Temp" folder.
3. Go to menu "Tools" -> "Options" -> "Maintenance" tab -> "Store Folder" button. It will show the location of your Inbox file, please remember this location.
4. Close Outlook Express, go to the location mentioned above, delete the file "inbox.dbx".
5. Restart Outlook Express, the "Inbox" folder should be auto recreated. Move back your mails to the new "Inbox", remove the "Temp" folder.

Hope this will help you to solve the issue...

Kindly let me know if you need further assistance...

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just open the folder where you have mails to move

and right click on the right pane

and just right click on the mails that you want to move

and there you can see an option "move to folder"

select it

and then select the temp folder

and it will move to the selected folder

got clear ?

select all mails and move it to temp folder

select all mails which is there in inbox folder

by opening the inbox foldfer and by pressing ctrl+A

once it got highlighed, just right click on it and select "move to folder"

done ?

no it has not frozen now

you just do one thing

try to move 10 mails now and try again

as it has lot many mails, it will take some time

select first mails by pressing "ctrl" key

sorry

select mails by pressing ctrl key

that is what i am telling

by holding "ctrl" key select mails one by one

using mouse

get me >?

you are using a laptop or a desktop ?

no... what i told is select 100 mails...

for that keep holding "ctrl" key on key board

and select the 100 mails by clicking mails one by one upto 100 mails

or you can select one mail in the right pane and keep holding "shift" key and press down arrow key

then it will select multiple mails

if you want to select upwards press up arrow keys

get me ?

1. Go to menu "Tools" -> "Options" -> "Maintenance" tab -> "Store Folder" button. It will show the location of your Inbox file, please remember this location.
2. Close OE, go to the location mentioned above, delete the file "inbox.dbx".
3. Restart OE, the "Inbox" folder should be auto recreated. Move back your mails to the new "Inbox", remove the "Temp" folder.

OE means outlook express

are you able to follow the steps ?

kindly let me know if you need any assistance...

ok

ok

just save the path to somewhere

open the same mentioned folder

just open c drive

then open "Documents and Settings" folder

then open rest of the folders till you get outlook folder

Desktop User\Local Settings\Application Data\Identities\(7489A979-F1F3-4A5F-BB8E-252861C93DC)\Microsoft\Outlook Express.

kindly let me know if yu are unable to see any folders

yea

please dont delete anything other than inbox.dbx

just close outlook express

then only you will be able to delete it

done ?

just open outlook express again

"Inbox" folder should be auto recreated. Move back your mails to the new "Inbox", remove the "Temp" folder

you can just move the mails which is there in temp folder to the new inbox as we had done before to "temp" folder

can you please try to open mails which is there in inbox now ?

kindly let me know if your problem got solved...

1- If you feel that my assistance was helpful to solve the issue, Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort. (*** Even if you have a subscription plan, you need to click the Accept button if the issue is solved for me to be paid, you won't be charged twice ***, don't worry. Thank you!)

2- Let me know if the answer doesn't work, so we can still continue troubleshooting the issue.

3- Positive Feedback is very important to us. So Please leave me a positive feedback if you are happy with the answer.

4- Any bonus will be greatly appreciated.

are you there ?

Ok thanks mad it is nice to hear from you that your problem got resolved

* and

also please dont forget to leave a positive message too...

i mean positive feedback...

are you there ?

1- If you feel that my assistance was helpful to solve the issue, Please click the ACCEPT button, so your deposit can be released and I can get paid for my effort. (*** Even if you have a subscription plan, you need to click the Accept button if the issue is solved for me to be paid, you won't be charged twice ***, don't worry. Thank you!)

2- Let me know if the answer doesn't work, so we can still continue troubleshooting the issue.

3- Positive Feedback is very important to us. So Please leave me a positive feedback if you are happy with the answer.

4- Any bonus will be greatly appreciated.