I accidentally delete deleted my account on windows live e-mail and lost all my folders. I was told that I can get all my mail and folders back. I have re-install my account and please would like to know how to get my folders and mail back.Thank youLeon
Optional Information: Computer OS: Windows 7 Already Tried: I only re-install my account and I was told that I can get my folders and mail back?
Hello Leon,
Hello Travis
Alright, just to verify a few things..you deleted your account with Windows Live email...the program on your computer..or did you actually delete the email address itself by going to Hotmail's website and deleting the email address?
I wanted to delete a certain e-mail and by accident deleted my account. I dis not see that my cursor was on my account.
I understand, so your deleted your email account from windows live mail, basically then you just put the account back in windows live mail and you want to get your emails and other data back, correct
Correct
Including my folders, is possible?
if
Alright one moment.
This is what I got from Micro Soft: Hi Leon
To re-configure a email account in Windows mail please follow these steps
Go Tool - Email accounts – New – Internet Email – Click Next – Enter your username Password – Next and it will be re-configured and you will get back all you Folder’s back
Disclaimer :- If there are emails missing then you cannot retrieve it
Email me the response
Abid.Beediwale
Technical support Professional| Microsoft Technical Services
Convergys is an independent service provider to Microsoft and is acting under its instructions
This what I got from Micro soft:
alright, and you have tried this..and nothing?
Have you tried anything else, yet?
No, hope you can help me as I do not see witch tools he was re-firing to, I do not see that option?
Alright what do you see at the top?
Home, folders, view, accounts. The tools option is with sent/receive/work offline...
Accounts and then your account,
e-mail, newsgroup, properties?
Then you would follow the directions Microsoft gave you..
That way wont work after creating a new account again within Windows Mail.
Alright, the only way your gonna get your folders, files and contact back is by using a recovery program, please download this file finder program to your computer:CLICK HEREInstall it, and then in the search box type *.eml and click searchIf it finds any of them, please copy them to a newly created folder on your desktop, open the new desktop folder and drag/drop all messages back into anewly created folder in WLM' Storage folders. If not, you will need to use a commercial program like the one found here:http://www.emailadept.com/Windows-Mail-Undelete.htmGlad I could be of assistance, If you need anymore help please ask, otherwise have a good night and god bless! Please accept so I can be compensated for my time/work also feedback is highly appreciated! Travis B.
Ok Travis, a lot of mails are coming up with "code" names. How do I open these mails?
Thank you Travis, I think I got it. God bless and good night.
Experience: 7+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair
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