Hi there happy to help.
Are you currently able to sign in to this account?
Let me know and we'll get this taken care of for you.
I have signed in to this account.
ok, here's what happened to you.....
Somehow someone gained access to your account.
SO what you need to do is the following.......
You need to change the password XXXXX the security question on the account.
Done this morning
Problem with changing only the password, is it is possible if they know the security question, they can re-change your password XXXXX you and lock you out of your own account.
have you changed both?
OK checking that now.
here are directions on changing the question/answer.......
ALso make sure your password XXXXX
1) at least 8 characters
2) uses upper and lower case letters
Done for both.
3) uses at least one number
OK, finally make sure you are running some antivirus software on a regular basis......
I use strong passwords that are not tracable to me.
Here's a good free program....
I run Norton.
Norton is fine.
You should be good to go from here.
if you ever receive an email asking you to confirm accoutn info for a bank, email, paypal, etc........
NEVER fill it out this is ALWAYS a scam.
Could there be a virus already running on my computer that is sending out these emails and can I monitor them.
If you have re-secured the account you should be good to go from here, the emails will stop.
Hope this helps,
If this answer helped you please click the ACCEPT button.
i'll be back in 5 minutes if you have further questions.
I con not know for sure until a few days have passed and no more emails are going out. I can only take your word that this has resolved the issue. I guess that is all thqat I can do at this poiint unless there is something else that I can do to monitor the sent emails.
You might dowmload that program I gave you and run it on your PC.
Just to be sure you don't have some virus.
Delete everything it finds.
By the way none of these emails were showing up in my outlook sent mail box. I was wondering if some how a virus could be sending emails from my machine without it being recorded in outlook?
Don't forget to ACCEPT if I helped you today.
it was sending from the AOL account not outlook.
as long ass the AOL account is resecured you should be ok.
Plus alot of spammers will delete the message in the sent or outbox folders to erase any trace they were there.
Don't forget to ACCEPT if I helped you today, its the only way we are paid for our time here and doesn't cost you any extra.