How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Travis B. Your Own Question
Travis B.
Travis B., Computer Support Specialist
Category: Computer
Satisfied Customers: 3720
Experience:  7+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair
16569391
Type Your Computer Question Here...
Travis B. is online now
A new question is answered every 9 seconds

My mcafee internet Security will not download from disc

Resolved Question:

My mcafee internet Security will not download from disc
Submitted: 5 years ago.
Category: Computer
Expert:  Travis B. replied 5 years ago.

Travis B. :

Hello, are other items playing fine with that CD Drive?

Customer:

yes

Customer:

How do I find out what thye product key is ?

Travis B. :

Product key for your mcafee?

Customer:

yes

Travis B. :

Alright, please if that isn't wanting to run when in the CD Drive. Try putting something else in and going to your My Computer and then the CD Drive, then right-click on the drive and then open. and Try opening the files again.

Travis B. :

Did you buy mcafee online or at a store?

Customer:

store, I found the product key for mcafee do I enter that key when installing it ?

Travis B. :

Yes, it will come up with a box to enter it in.

Customer:

Do iI log off to install it

Travis B. :

Yes, basically you would log off, close everything and restart your computer then go to My computer and then your CD drive right-click on it and hit open on the installation files, let the software installation run.

Then let it run and install, Restart the computer again.

This should work for you, if you need anymore help please ask, otherwise have a good night and god bless! Please accept so I can be compensated for my time/work, also feedback is highly appreciated!

Travis B.

Customer:

Do I enter product key in run or search ?

Travis B. :

You need to enter the product key when it asks for it during the installation.

Travis B. and 3 other Computer Specialists are ready to help you