My mcafee internet Security will not download from disc
Optional Information: Computer OS: Windows 7 Browser: Other Already Tried: I went to start typed in D:\langsel.exe it says where D is the letter of your cd/dvd-rom drive and then pressed enter. nothing happens
Hello, are other items playing fine with that CD Drive?
yes
How do I find out what thye product key is ?
Product key for your mcafee?
Alright, please if that isn't wanting to run when in the CD Drive. Try putting something else in and going to your My Computer and then the CD Drive, then right-click on the drive and then open. and Try opening the files again.
Did you buy mcafee online or at a store?
store, I found the product key for mcafee do I enter that key when installing it ?
Yes, it will come up with a box to enter it in.
Do iI log off to install it
Yes, basically you would log off, close everything and restart your computer then go to My computer and then your CD drive right-click on it and hit open on the installation files, let the software installation run.Then let it run and install, Restart the computer again.This should work for you, if you need anymore help please ask, otherwise have a good night and god bless! Please accept so I can be compensated for my time/work, also feedback is highly appreciated! Travis B.
Do I enter product key in run or search ?
You need to enter the product key when it asks for it during the installation.
Experience: 7+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair