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This keeps popping up on my screen and I can not get rid of

 
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  • Answered by:Matt
  • Computer Support Specialist
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Customer Question

This keeps popping up on my screen and I can not get rid of it.

AOLUPDATES.exe_No disk
there is no disk in the drive. Please insert a disk into drive\devise\harddisk\dri

 

Optional Information:
Computer OS: Windows 7
Browser: AOL

Already Tried:
trying to delete it/close it

Submitted: 644 days and 1 hours ago.
Category: Computer
Value: $30
Status: CLOSED

Accepted Answer

Picture
Expert:  Matt replied 644 days and 1 hours ago.


Matt :

Hi, and welcome to Just Answer. My name is XXXX XXX I will be assisting with your question. Add this page to your browser Favorites/Bookmarks first.

Matt :

Let me know when you are ready.

Matt :

Does this popup only during startup or randomly?

Matt :

Are you using the AOL program?

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 98.4 %
Accepts: 2871
Answered: 7/1/2011

Experience: BSc (Hons) Software Engineering, 4+ years experience as IT Support

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Expert:  Matt replied 644 days and 1 hours ago.

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Picture
Expert:  Matt replied 644 days and 1 hours ago.

Does this popup only during startup or randomly?


Are you using the AOL program?

Customer replied 644 days ago.

Sorry I was busy for aoment. Are you stil with me?

Picture
Expert:  Matt replied 644 days ago.

No problem. Yes, I'm still here.

Does this popup only during startup or randomly?


Are you using the AOL program?


Customer replied 644 days ago.

It starts on startup and will not go away

Accepted Answer

Picture
Expert:  Matt replied 644 days ago.

Ok, please go to Start> type msconfig in the search bar> press Enter. Then, go to 'Startup' tab and uncheck all aol items there and click Apply> Ok.

Restart and see if the error popup still comes up.

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 98.4 %
Accepts: 2871
Answered: 7/1/2011

Experience: BSc (Hons) Software Engineering, 4+ years experience as IT Support

Ask this Expert a Question >
Customer replied 644 days ago.

Standby. It is my wifes computer and I will need to go to it. and , yes aol is in use

Picture
Expert:  Matt replied 644 days ago.

No problem....take your time.

Customer replied 644 days ago.

ok I am back. Seems I got booted off. I did what you suggested and it booted up with out the message popping up. We will wait and see what the future holds. Thanks.

Picture
Expert:  Matt replied 644 days ago.

Glad to hear that. It's a pleasure.

Thanks for using JustAnswer.

Customer replied 644 days ago.

aloha from Hawaii

 
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