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abhi_iitian
abhi_iitian, Computer Software Engineer
Category: Computer
Satisfied Customers: 1757
Experience:  B-Tech Topper in CSE from IIT Roorkee, Experience as S/W design Engineer at Microsoft India
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I have windows live photo gallery but I cant crop or anything

Customer Question

I have windows live photo gallery but I can't crop or anything else to my photos. what can I do to get these featurs activated.
Submitted: 3 years ago.
Category: Computer
Expert:  abhi_iitian replied 3 years ago.

abhi_iitian :

Hi there, welcome to justanswer. My name is Abhi and I will assist you today
Give me a moment to review your question

abhi_iitian :

Are those features greyed out

Customer :

yes

abhi_iitian :

ok

abhi_iitian :

was it always like that

Customer :

Every since I put it on my computer which is windows 7

abhi_iitian :

I see

abhi_iitian :

give me a min

abhi_iitian :

your image file is probably set as
Read-Only.
Right-click - Properties - uncheck Read Only Attribute - Apply

abhi_iitian :

are these images on your disk or cd

Customer :

they are on computer

Customer :

I down loaded them from my camera

abhi_iitian :
  1. Open Windows Photo Gallery by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Photo Gallery.

  2. Click the picture you want to correct, and then, on the toolbar, click Fix.

  3. Click Crop Picture.

Customer :

It does not have fix

abhi_iitian :

ok

abhi_iitian :

do you have photo gallary viewer

Customer :

what do you meen

abhi_iitian :

The photo viewer included in Windows 7 doesn't have this feature, but you can install the Windows Photo Gallery from Windows Live to get it back.

abhi_iitian :

just download and install Windows live

http://explore.live.com/windows-live-photo-gallery?os=other

Customer :

I'll try

abhi_iitian :

That should work

abhi_iitian :


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abhi_iitian :

you can reply here even after you accept


just go to justanswer.com and go to my questions


our conversation will be there

Customer :

Same problem

abhi_iitian :

I see

abhi_iitian :

did you uninstall previous one

Customer :

no

abhi_iitian :


Please download and install Revo uninstaller : Click Here
Then run revo uninstaller and look for the windows live in the list
Use this program to uninstall it and then restart the computer
Once you have the suite should be gone.

Reinstall now.

abhi_iitian :

Any success ?

Customer :

NO

abhi_iitian :

So, now you have newest version from website

abhi_iitian :

is it still greyed out or does not appear

Customer :

yes

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abhi_iitian
abhi_iitian
Tech Support Specialist
1757 Satisfied Customers
B-Tech Topper in CSE from IIT Roorkee, Experience as S/W design Engineer at Microsoft India