Hello. My name is Michael. I may be able to provide you some additional information. In order to reset the password in a Toshiba, you can either bring it to an authorized Toshiba Repair center, and they will charge you a good chunk of money to do it, or you can remove the CMOS battery and short the battery jumpers. The latter, of course, requires disassembling the notebook. There are a couple of videos I can link you to that have general information about disassembling the computer:
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Once you get it open, you will need to unplug the CMOS battery, and short the leads on the battery plug two times. Then replace the CMOS battery and turn the notebook on. You should get an F1 to continue prompt and then be able to access the computer.
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