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Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11481
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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i have a toshiba c655 it has a bios password XXXXX

Customer Question

i have a toshiba c655 it has a bios password XXXXX
Submitted: 5 years ago.
Category: Computer
Expert:  Bernie replied 5 years ago.
Hi there and welcome to Justanswer.

There are only 3 possible ways around a bios password outside of ordering another hard drive from your manufacturer for your computer model:

1) Use a backdoor bios password and see if that works - please see this link:

http://tinyurl.com/3kok6

2) Get to the motherboard and remove the cmos battery for 30 minutes, if that doesn't work, remove it for 24 hours, then try again.

3) Download the free Hiren's Boot CD and burn it to a blank cd, click here:
http://www.hirensbootcd.org/download/

On that page you want to scroll down and click the Filename: Hirens.BootCD.13.2.zip

Next download and install this free CD burning program, click here: http://cdburnerxp.se/

Then use these instructions to burn the Hiren's Boot CD ISO file to CD, click here: http://cdburnerxp.se/help/Data/burn-iso

Then put the CD into your Toshiba laptop, and use these instructions on how to remove the BIOS password with Hiren's Boot CD:

http://www.youtube.com/watch?v=uY0wZMqNzmw

If none work, please call Toshiba at (800) 457-7777 to get a new hard drive, these are cheaper than getting a new computer entirely.

Hope this information has helped you!

*Please acknowledge my answer by pressing the Accept Answer button, that is solely how I am compensated for my efforts.

Bonuses and/or positive feedback are appreciated!
Customer: replied 5 years ago.
i have i ready called toshiba, i have a password reset program it won't go pass the bios password for me to use it. the bios is a insyde h2
Expert:  Bernie replied 5 years ago.
Then please proceed to using the Hiren Boot cd and let me know how that works out.
Customer: replied 5 years ago.
this didn't work. it goes to the toshiba splash screen then want's password.
Expert:  Bernie replied 5 years ago.
I am out of ideas and will need to opt out. You'll be notified if another technician posts to this page, they'll see everything we've discussed so far.

Thanks for you patience.
Expert:  Colin Vincent replied 5 years ago.
Hi. When you have input several incorrect bios passwords do you get a bios disabled message and a code ?
Customer: replied 5 years ago.

no

 

Expert:  Michael Hannigan replied 5 years ago.

Hello. My name is Michael. I may be able to provide you some additional information. In order to reset the password in a Toshiba, you can either bring it to an authorized Toshiba Repair center, and they will charge you a good chunk of money to do it, or you can remove the CMOS battery and short the battery jumpers. The latter, of course, requires disassembling the notebook. There are a couple of videos I can link you to that have general information about disassembling the computer:

  • YouTube - Toshiba Satellite (LCD Repair C655 Models)

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    www.youtube.com/watch?v=WkXyJbER6zA15 min - Jan 1, 2011 - Uploaded by MobileTechVideos
    This is an inside look at how to replace your Toshiba's lcd. Check us out at www .mobiletechvideos.com Donate here: ...
  • YouTube - Toshiba Satellite (LCD Repair C655 Models) PART 2

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    www.youtube.com/watch?v=L9PxsY9eyhk7 min - Jan 1, 2011 - Uploaded by MobileTechVideos
    This is an inside look at how to replace your Toshiba's lcd. Check us out at www .mobiletechvideos.com Donate here: ...
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    Once you get it open, you will need to unplug the CMOS battery, and short the leads on the battery plug two times. Then replace the CMOS battery and turn the notebook on. You should get an F1 to continue prompt and then be able to access the computer.

     

    Mike

    Customer: replied 5 years ago.
    sorry i have tried this.
    Expert:  Michael Hannigan replied 5 years ago.
    If you shorted the leads in addition to removing the battery and this didn't work, your only remaining option is to take it to an authorized repair center.
    Customer: replied 5 years ago.

    i didn't work

     

    Expert:  Michael Hannigan replied 5 years ago.
    You must have missed my previous response.

    If you shorted the leads in addition to removing the battery and this didn't work, your only remaining option is to take it to an authorized repair center..

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