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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35767
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I forgot my password XXXXX imap.gmail.com my user name [email protected]

Resolved Question:

I forgot my password XXXXX imap.gmail.com my user name [email protected]
Submitted: 5 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 years ago.

Viet - Computer Tech :

Hi, and thanks for using JustAnswer.com.

Viet - Computer Tech :

So if you go to http://gmail.com/, you cannot login your gmail account?

Customer:

I wanted to send an email and it needs validation of my username and password

Viet - Computer Tech :

Please go to www.gmail.com and see if you can login your gmail account.

Customer:

I need my password XXXXX log in and I forgot it

Viet - Computer Tech :

Please click https://www.google.com/accounts/recovery and enter your gmail account to reset your Gmail password.

Viet - Computer Tech :

If the reset password XXXXX above does not work, then you can submit the Gmail account recovery form.


Please click https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1, then click on the option No.


Then enter as much details as possible to prove that you are the owner of the Gmail account.


You will need another email address that you have access to, so that Google/Gmail can contact you. You can create a free new email account at mail.yahoo.com, or live.com.


Then Google/Gmail will contact you later, usually within about 24 hours, after verifying your submitted recovery form, in order to recover your Gmail email account. Please let me know if you have any further question later.

Customer:

help, I cant seem to be able to find recovery of password XXXXX my email

Viet - Computer Tech :

Then the only other option is submitting the Gmail account recovery form to Google/Gmail.


Please click https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1, then click on the option No.


Then enter as much details as possible to prove that you are the owner of the Gmail account.


You will need another email address that you have access to, so that Google/Gmail can contact you. You can create a free new email account at mail.yahoo.com, or live.com.


Then Google/Gmail will contact you later, usually within about 24 hours, after verifying your submitted recovery form, in order to recover your Gmail email account.

Customer:

I dont know where to look in my inbox window

Viet - Computer Tech :

Do not open your email.

Viet - Computer Tech :

But please go to the website link I gave you.

Customer:

I dont understand where to find my password XXXXX that I can email someone.

Customer:

I dont really want to sart all over

Viet - Computer Tech :

You cannot find your password XXXXX you have forgotten your email password. You must go through the email account password XXXXX process.

Viet - Computer Tech :

Please do exactly the instructions I have given you.

Viet - Computer Tech :

- First, click https://www.google.com/accounts/recovery and enter your gmail account to reset your Gmail password.

Viet - Computer Tech :

If the reset password XXXXX above does not work, then you can submit the Gmail account recovery form.


Please click https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1, then click on the option No.


Then enter as much details as possible to prove that you are the owner of the Gmail account.


You will need another email address that you have access to, so that Google/Gmail can contact you. You can create a free new email account at mail.yahoo.com, or live.com. Google/Gmail will only contact you via email.


Then Google/Gmail will contact you later, usually within about 24 hours, after verifying your submitted recovery form, in order to recover your Gmail email account. Please let me know if you have any further question later.


Viet - Computer Tech :

Please let me know if you have any other computer question/issue later. Thank you.

Customer:

Did I get charged for this? Because it didnt work out for me. My mother set this up for me so I will try to get a hold of her, I just wanted to find out if Ive been charged and to thankyou for your time. Im not very computer savy as you can tell!

Viet - Computer Tech :

Don't worry; it would take about 24 hours for resolving this issue. Please try my suggestions after checking with your mother and try to reset the password XXXXX submit the account recovery form.

Viet - Computer Tech :

Thank you.

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