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You can reset the sync by pressing the small reset button under the mouse and the re-sync button on the small box that connects to your computer.
I already did the resent on the mouse- & rebooted the cpu- is there a rest button other than that?
Does the laser light show on the bottom of the mouse?
Make sure the received is connected on the computer and the cable is not loose. Press the button on the receiver first, then you can press the tiny button on the bottom of the mouse and it should connect.
You have a wireless mouse, the other end that connects to the computer that receives the mouse signal is the Receiver.
Here is an image of the mouse and receiver: http://cdn2.auctions.overstock.com/aimages/d/0/4/270/42707371_1.jpg
there is nothing like that in the back of my computer- there is a purple one & an empty green port-
Have you tried to push the receiver button. The light should blink on it when you press it.
Again- receiver button? not the reboot button? there are 2 lights on either side of that one
Yes, The mouse has a reset button on the bottom and your receive has a reset button. Did you find the receiver?
Wes- I already pushed the reset button on the the mouse- I still don't know what a receiver is.
Ok. Did you see the image I sent you? It's probably connected to your USB port and has a 3 foot cable that connects to the receiver (shown in the image)
I'm sorry wes- this computer does not have a usb port- & there is absolutely nothing that looks anything like that image- excpt the mouse.
You mentoined an empty green port in the back, that is the mouse port. The purple one is the keyboard. You are missing the mouse connector that goes in the green port. Either it fell off or someone moved it. Since you have no USB ports, the mouse can only be connected in the green port.
Is your keyboard wireless too?
I hear ya brother- but there has never been anything plugged in there & there are no unplugged cords anywhere no the keyboard is not wireless & it's cord is purple & is plugged into the purple port
There must be a receiver. I have the same mouse. It has to be somewhere
I completely hear you wes- but me & 2 other people have looked at this over & over & over- there(NNN) NNN-NNNN is no cable that looks like the one in the image & there never was. So- I guess I am out of luck.
I will open the question for other experts to answer for you if you'd like.
Yes- you are already the 2nd one- I had no idea a mouse could be so difficult/
When was the last time the mouse worked?