Hi there happy to help.
OK, can you tell me the following.......
Are you able to log into the hotmail account?
Let me know we will go from there.
I can log into my email acct as msn. BUT NOT on the ourtime.com. A person there changed it to a yahoo.acct. bravewoman005@yahoo he also stated the password XXXXX is friend. IT IS NOT
it appears that the hotmail account is olk, and your issue is with ourtime only.
Here's what you need to do........
In the Subject Select "OTHER"
In the Comment box explain your issue clearly and send the form in.
Someone will call you at the number you list and help you regain access to your account.
For the future......
does this form require a password----because this is the problem
ok, when choosing a new password.......
1) use at least 8 characters.
2) use upper and lower case letters
3) use at least one number.
This will give you a secure account.
okay but should I use the yahoo.acct since that is what they have not the hotmail acct???
i do not want a yahoo acct
NO this is not your email account.
and i may return here for further help if needed
forget about the yahoo account, just get access back to your Ourtime account.
And yes you can return here for further help.
okay,,much appreciate your help
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hope this helps
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I was unable to reach a live person. Repeated notices I would be contacted in 48 hours. ALso,,,every 5 minutes a popup comes up and says my time with them is limited to 5 minutes. Sounds like to me this company is working out of some type of internet cafe. If u have another number or form please email me with it asap.
XXXXX@XXXXXX.XXX----thanks so much
Alot of internet companies operate this way these days.
Its all about $$ really, they don't want to pay people to man phone's so this is how they handle customer service. Not convenient for users.
You will have to wait for a call.
Not really.......appears the person that hacked my acct. was dumb enough to rejoin using the same screen name. He didn't care much for the mention of the FCC, Internet theft, and fraud. Sorry, to seem like a bitch...............but sometimes u just gotta do what u gotta do. I truly appreciate your prompt attention, and will refer u to any of my friends and family should they ever need assist.
Hope the Day treats U well
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Totally understandable, this hacking deal is a MAJOR problem today, with all kinds of accounts.
Thank You let me know if there is anything else I can do for you.