Can you tell me if you are able to log into the hotmail account?JACUSTOMER-rzk26uij- :I can log into my email acct as msn. BUT NOT on the ourtime.com. A person there changed it to a yahoo.acct.***@******.*** he also stated the password ***** is friend. IT IS NOTSilicon Savant :ok, it appears that the hotmail account is ok, and your issue is with ourtime only.Here's what you need to do:Go to www.ourtime.com/contact-us-form.cfmIn the Subject Select "OTHER"In the Comment box explain your issue clearly and send the form in.Someone will call you at the number you list and help you regain access to your account.For the future, when choosing a new password:1) use at least 8 characters.2) use upper and lower case letters3) use at least one number.This will give you a secure account.JACUSTOMER-rzk26uij- :does this form require a password----because this is the problemSilicon Savant :no.JACUSTOMER-rzk26uij- :okay but should I use the yahoo.acct since that is what they have not the hotmail acct??? i do not want a yahoo acctSilicon Savant :NO this is not your email account. forget about the yahoo account, just get access back to your Ourtime account.JACUSTOMER-rzk26uij- :okay,,much appreciate your help
I was unable to reach a live person. Repeated notices I would be contacted in 48 hours. ALso,,,every 5 minutes a popup comes up and says my time with them is limited to 5 minutes. Sounds like to me this company is working out of some type of internet cafe. If u have another number or form please email me with it asap.
Alot of internet companies operate this way these days.
Its all about $$ really, they don't want to pay people to man phone's so this is how they handle customer service. Not convenient for users.
You will have to wait for a call.
Appears the person that hacked my account was dumb enough to rejoin using the same screen name. He didn't care much for the mention of the FCC, Internet theft, and fraud. Sorry, to seem like a bitch but sometimes u just gotta do what u gotta do. I truly appreciate your prompt attention, and will refer u to any of my friends and family should they ever need assist.
Hope the Day treats U well
Totally understandable, this hacking deal is a MAJOR problem today, with all kinds of accounts.
Thank You let me know if there is anything else I can do for you.