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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5139
Experience:  B.Sc. Computer Science with Honors
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My touchpad is not working-SynapticsPS/2- on a Gateway laptop.

Customer Question

My touchpad is not working-SynapticsPS/2- on a Gateway laptop. I uninstalled it but can't work out how to reinstall the software. Can you help?
Submitted: 5 years ago.
Category: Computer
Expert:  Michelle replied 5 years ago.

Michelle :

Hi, This is Michelle and i will be assisting you

Michelle :

please let me know the model# of the gateway laptop

Michelle :

please download and install the synaptics touchpad driver from the below link

Michelle :

http://www.synaptics.com/support/drivers

Michelle :

let me know if you face any difficulty

JACUSTOMER-ig1rhlw5- :

I think the model number is NV79

Michelle :

ok

Michelle :

you may download the driver from gateway site link below

Michelle :

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2385

Michelle :

there are 3 options for the touchpad driver

Michelle :

download the synaptics one

Michelle :

let me know if you face any difficulty

Michelle :

if you find the information shared useful, please do click Accept

Michelle :

thanks for choosing just answer

JACUSTOMER-ig1rhlw5- :

The site you suggested did not help. There seems to be lots of similar problems.

Michelle :

ok

Michelle :

please try the other one

Michelle :

there are 2 sites i gave

Michelle :

http://www.synaptics.com/support/drivers

Michelle :

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2385

Michelle :

try the one that you have not tried before

Michelle :

let me know the status

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