My page format has changed. For 3 years I have had the yahoo mail format. Now it has changed to the yahoo classic format. I do not like it at all it is too hard to read etc. I have tried to change it back to the yahoo mail format I had before like I have on other accounts and it will not give me that option. I do not like this new format of the classic. I am not ready to do your paid format. I just want, at this time my original mail format I have had for years on the account. I can't find anything on this new format. Print is so small and half the options I had before are not there. Please help me change the format back to the original Yahoo mail format.
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I do not know how to chat.
No problem. I'll guide you through it.
What does it say on the top portion of your yahoo mail page?
Does it say Yahoo Mail Classic?
The new format says Yahoo classic. The old format I liked before said Yahoo mail.
To switch from Yahoo! Mail Classic to the All-New Yahoo! Mail, do one of the following:
I do not want the paid new mail at this time. I just want what I have had for the past 3 years. It is not new.
You don't have to pay anything
This is not a paid format? I heard they are switching accounts to paid accounts.
No it's not.
I would like what I had before. I have two other accounts with you that have the original format that I like.
Ok, are you happy for me to do this remotely?It would be easier and faster to fix this issue that way.
I tried switching to the other style with the options key but it is not there anymore.
Yes please switch for me.
Ok, now, click on the link below, agree to the disclaimer, download the software and join:
I do not want to mess up my computer over something that should be simple to change.
Is there another way to change this format?
Ok, go to the link below and click 'Upgrade Now' and sign in to the affected yahoo mail account:
I asked the question if I could switch back to the original version if the new one does not work out, even though now I am having nothing but trouble switching to it now.
Did you follow my steps above?
Go to the link and click up grade and sign? That will get me back to the original?
It will upgrade you from classic to the new format.
I did not want the new format because I guess I can't switch back to the one I want.
I don't know how I got into the classic version in the first place. I liked what I had but I guess they are trying to force me to change to a new one by putting me into one.
Could you follow the steps in the link below to switch from classic?
So I have no choice, I do not want to switch to mail classic I am trying to get back to what I had which was Yahoo mail, not classic.
Did you see the link below and follow the steps there?
I don't see any steps.
You said you could switch me back to the original mail.
Could you do the remote connection then?
I can then have a look.
Use this link below:
Click on the link below, agree to the disclaimer, download the software and join
Ok, yahoo has removed the earlier version and it seems that you cannot switch back to it now.
It's asking you to upgrade to the new version, but this is quite similar to the one you had before.
What is a browser, it says mine is out of date? I have the original on my other two accounts.
Ok, it's prompting you to upgrade to the newer version of Internet Explorer.
You have the old version.
You have Internet Explorer 7
Internet Explorer 9 is the latest version now.
How do I get 9? If the new mail is similar to the old put me in it and I will try it.
I'll change to new mail now.
The new IE9 browser too!
Ok, Yahoo Mail has been switched now.
And, IE9 is being downloaded this should take a while.