Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.
Which program is set to download and delete your mails?
I have not been able to find out which program it is.
It should be something like Outlook, Outlook express etc.
You should be knowing as you must had set that up, right?
I have not had Outlook or any thing like that open. I only use hotmail to send/receive messages.
In that case, it should not download and delete your messages.
If you are using hotmail via browser like Internet Explorer, nothing should happen unless you set your email in any of the softwares.
I have hotmail through my blackberry which is USCellular.
Did you observed this behavior that your mails are getting deleted?
In that case nothing to worry about.
It will not happen.
Unless you set up the mail in any email.
I mean in any software
In software like outlook, there is a setting called as "leave messages is server"
If you disable that setting, these softwares downloads and delete the emails from your email server
If you don't have any software setup, nothing to worry about.
Hope this helps.
Not really. If Hotmail saw a problem, and I did not set my emails in any other software, it seems that there is a problem somewhere.
Why do you think there is a problem when no mails are getting deleted?
Thanks for trying.
If mails are not getting deleted, why do you think there is a problem?
I don't understand.
Also, check your BB for these settings.
Mobile devices also have this setting to download and delete mails from mail server.
Thanks anyway for your help. I don't know how to find the programs or settings. I probably will have to take it to a computer shop for service.
The computer does not have any problems.
If mails are getting deleted from server, check your blackberry.
If mails are not getting deleted, nothing to worry about.