Hi, and thanks for using JustAnswer.com.
Did you purchase online backup subscription yet?
What is the name of the online backup did you purchase? What website?
I don't know how to purchase on line back up subscription. backup is Norton
If you did not purchase Norton online backup, then you can purchase athttp://www.backup.com/
Then it will provide you the download so you can install and then you can sign in at https://nobu.backup.com and see all your backups.
Please let me know if you have any further question. Thank you.