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Ask lifesaver Your Own Question
lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5962
Experience:  Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
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0xc0000018

Customer Question

0xc0000018
Submitted: 5 years ago.
Category: Computer
Expert:  lifesaver replied 5 years ago.

lifesaver :

Hi , Welcome to

lifesaver :

Let me know when you are ready to chat.

JACUSTOMER-jz7x7rhu- :

Ready

lifesaver :

OK.

lifesaver :

WHen exactly do you get this message?

lifesaver :

ALso when did this problem start?

JACUSTOMER-jz7x7rhu- :

when trying to run the program downloaded from the vendor

lifesaver :

Ok..Which program is it ?

JACUSTOMER-jz7x7rhu- :

gotoassist

lifesaver :

YOu have downloaded the trial or full version of the software?

JACUSTOMER-jz7x7rhu- :

try to get assistance from Maximizer on their software. THis required gotoassist. SOftware won't run window pops up with error code.

lifesaver :

Ok..Thanks for the clarification.`

lifesaver :

Please try this:

JACUSTOMER-jz7x7rhu- :

what interesting is go to meeting runs.

lifesaver :

RIght click on tje gotoassist setup file.

lifesaver :

Oh..Ok'

lifesaver :

Please right click on gotoassist setup file.

lifesaver :

Select run as admin.

lifesaver :

See id it installs without any error.

JACUSTOMER-jz7x7rhu- :

will try - back in moment

JACUSTOMER-jz7x7rhu- :

same error window

lifesaver :

Hmm..RIght click on it..

lifesaver :

Go to properties.

lifesaver :

GO to compatibility tab.

lifesaver :

Choose to run in compatibility mode for windows xp

JACUSTOMER-jz7x7rhu- :

the vendor is on the line and wants to connect to my machine. may I come back afterwards?

lifesaver :

ya.sure

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