Do you want to know how to install xp
is that your question
I think so!
ok there are 2 things..one is windows and other is office software
have you installed windows on your new computer
so you mean to say when you turn on your computer there is nothing loaded its blank
do you reach the windows desktop screen or not
i just want to comnfirm so that we can proceed in the right direction
I have Version 2002 OfficeXP Service Pack 1 disc; OfficeXP Professioal (2002) disc; Publisher (2002 disc; OfficeXP Step by Step Interactive Training (2002) disc; and OfficeXP Media Content (2002) disc.
o you wish to load these discs
so you wish to load these discs
I have all I need on my computer, except my microsoft office things - word, excell, etc. The man who switched over to my new tower didn't put them on ???
I guess I should insert the discs and use my product key to install?
Which discs of the ones I listed to I need?
yes please first of all insert the OfficeXP Professioal (2002) disc
it will auto play and an installation wizard should come up
you need to procced with the wizard
once its done let me know
did the installation complete
now take that disc out and insert Publisher (2002 disc
and install it
once done let me know
What uses are "Publisher" for? While I was waiting for you, I installed the "Step by Step" disc - should I have done this?
it was not required
if you use the publisher software then install it else leave it
please let me know that on your computer do you ahve windows xp or windows 7
I don't believe I need it, but please tell me what I can do with it if I install it. I have Windows 7 Ultimate or I did have before ............
as you asked you can use the publisher software for making cards, posters invitataions etc
so you can install it
OK - I will install it now and tell you when I have finished ......
When I try to install Publisher, it won't accept the product key.
yes as the publisher was on a different disc is there any product key mentioned on that disc seperately or on its cover
Oops - I just found it!
once done insert the disc OfficeXP Service Pack 1 disc and install it
insert the disc OfficeXP Service Pack 1 disc and install it
What does this one do for me?
well this disc is a service pack disc that add ons additional features to office software package like updated clip arts etc
please install this one
I just read what it does - it's installing now.
Office XP Service Pack 1 (SP-1) provides the latest updates to Office XP. SP-1 contains significant security enhancements, and stability and performance improvements. Some of the fixes included with SP-1 have been previously released as separate updates. This service pack combines them into one integrated package, and includes a number of other changes designed to improve the reliability and performance of your Office XP applications.
Office XP SP-1 addresses the issues described in the following Microsoft Security Bulletins:
This Service Pack includes all previously released updates for Office XP:
Office XP SP-1 will install successfully even if one or more of the publicly available updates listed above has already been installed on your computer.
SP-1 for Office XP also includes stability improvements developed as a result of user input from the Error Reporting tool in Office XP as well as Microsoft Product Support feedback.
All public updates released after Office XP SP-1 will require the installation of SP-1.
Service Pack 1 for Office XP will apply to the following Office XP suites and standalone applications:
If you are running Microsoft Windows 2000, installing Office XP SP-1 may require a reboot of your machine. To prevent this reboot, upgrade to Windows Installer 2.0. To ensure the integrity of your Office installation, the Installation Wizard may require access to the Office product CD or your network installation location during the installation process. For more information on these issues, see the Microsoft Knowledge Base article, (Q307843) - Overview of the Office XP Service Pack 1.
If you are using Office XP Multilingual Pack.
For complete Office XP SP-1 functionality if you are using an Office XP Multilingual User Interface Pack, you will need:
Office XP Update: Service Pack 1 (SP-1) for Office XP Multilingual User Interface Pack will be available at a later date.
Microsoft Office XP SP-1 Client Update provides the latest product updates to Office XP and should be installed on a single computer. Please follow these steps to update to SP-1:
To go to the SP-1 Standard Update folder click here.
For more information on the Standard Update, see the Microsoft Office XP Service Pack 1 Download Page.
The SP-1 Administrative Update for Office XP produces the same upgraded version of Office XP that the Standard Update produces. In addition, the Administrative Update contains complete updated files, rather than binary patches for the original files. Use the SP-1 Administrative Update if you wish to install Service Pack 1 from a central server location to multiple computers.
For more information on Administrative Update, see the Microsoft Office XP Resource Kit SP-1 Download Page.
The Microsoft Office Team
© 2001 Microsoft Corporation. All rights reserved.
I only get this page when I ask it to install?
does it have a next or ok button
do you see on the page it says standard update
just follow the steps listed on the standard page
No - I'll check again - Yes, I see the standard update
there are steps mentioned to do the standard update..you need to open the folder mentioned and run teh exe file
let mne know if you face any difficulty
It's telling me to insert the Office Professional disc, again, in order to install the service pack ???
ok insert it
It says the update was cancelled by the user on one pop-up and shows me this on another:
ok no issues
just close the window and take the disc out
I did close the window and took the disc out, but how do I know it installed?
please click start..all programs
do you see ms office listed with word excel programs
try opening and check
I now have a file, marked "Oxpsp1" and when I try to open, I get "This program will install Office XP Service Pack - I'm trying that now 1. Do you want to continue?
It completed successfully.
now open up word or excel and check
What does it mean that it updated - What does this Service Pack do?
well the service pack adds on added functionality to all programs like more themes, cliparts features etc
now that its installed it time you test by opening up ms word or excel
if it opens up sucessfully then we are done with the installation
let me know the status
The system says it has to wait to activate, but I have 49 more chances and in the meantime, I can use word. I'll try Excell now
Same thing happened. Before we finish, do you think I will be able to activate it in the future and they are just busy or what?
well you will have to get it activated through microsoft
t seems the product key you used might have expired
By doing what?
let me give microsoft's contact#
If it expired, will I have to buy a whole new package?
just call them let them know the product key you use to activate and the message you get when you open word or excel and they will either activate the key you used or will give you a new one
no you dont have to buy a new licenese
give me a moment while i give you their contact#
Oh - great! Thank you .............
once you call them just let them know you need help in product activation over the phone
they will accordingly transfer your call to the relevant support group
Thank you & thank you for all your help answering my many questions.
let me know if you have any queries
If all your question was answered to your satisfaction you may hit the accept button to reward the time we spent
Nope! I'm done for now.