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I cant get online with my acer laptop. It says the remote

 
B.Rath's Avatar
  • Answered by:B.Rath
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Customer Question

I cant get online with my acer laptop. It says the remote device or resource wont accept the connection. Could you help me to get online?

 

Optional Information:
Computer OS: Windows 7
Browser: AOL

Already Tried:
I dont know what to try. I was downloading a avg to my laptop and when it finished it wouldn't let me online.

Submitted: 716 days and 21 hours ago.
Category: Computer
Value: $38
Status: CLOSED
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Expert:  B.Rath replied716 days and 21 hours ago.

Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

In Internet Explorer, please go to Tools > Internet Options > Connections > LAN Settings; is there any option checked?

Regards

Customer replied716 days and 21 hours ago.

Automatically detect settings and use a proxy server for your Lan(these settings will not apply to dial-up or vpn connertions)

Accepted Answer

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Expert:  B.Rath replied716 days and 21 hours ago.

Please uncheck the 'Use a proxy server for your LAN', then click Ok. Close and re-open IE thereafter; this should do it.

Keep me posted.

Regards

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 98.6 %
Accepts: 8500
Answered: 6/1/2011

Experience: Certified Computer/Networking Support Specialist.

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Customer replied716 days and 21 hours ago.

I still cant get online could you tell me what to do again go to tools and click on what

 

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Expert:  B.Rath replied716 days and 21 hours ago.

I see. Once again, please go to Tools > Internet Options > Connections > LAN Settings; is there any option checked?

Regards

Customer replied716 days and 21 hours ago.

There both checked

 

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Expert:  B.Rath replied716 days and 21 hours ago.

Please uncheck ALL of the options checked there, and click Ok. Close and re-open the browser, and let me know.

Regards

 
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