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Hi, I'm Adam, I'll be helping you solve this issue.
PLEASE hit the Accept button if my response resolves the issue, otherwise reply and we'll continue.
Since this started happening fairly recently, lets try this, Click the Windows Start button > All Programs > Accessories > System Tools > System Restore Follow the prompts to pick a restore date and time before your issue occurred. You will not lose any files, please let me know the results.
If this has helped, please hit the Accept!
I think I figured it out by totally restarting my system. I'm afraid I don't usually turn my system completely off, and Rosetta Stone requires some kind of clock reset I guess.
Anyway, so install it and then do a complete shut down and power back up and see if it works.